Regional Loss Prevetion Manager, Canada

Vicar Operating, Inc. dba VCA; Calgary; Remote; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Health and Wellness benefits

RRSP 5% Employer Match

Job summary

VCA Canada seeks a Regional Loss Prevention Manager to lead national risk, safety, compliance, and asset protection for over 150 animal hospitals. You will partner with Canadian operations and hospital leaders to translate standards into practical priorities and actions, while traveling 40–50% to implement programs nationwide.

The role emphasizes strategic risk management, strong collaboration with cross-functional teams, and a proactive approach to protecting people, assets, and communities

Qualifications

• Bachelor's degree or equivalent in a related field.
• Strong knowledge of Canadian occupational safety standards and loss prevention.
• 8+ years in loss prevention, safety, risk, or asset protection within multi-site environments.

Responsibilities

• Partner with Operations leadership to translate enterprise standards into hospital priorities.
• Conduct risk-based assessments across safety, controlled substances, hazardous materials, and asset protection.
• Drive corrective action, monitor progress, and close gaps.
• Lead or support investigations involving diversion, fraud, theft, or regulatory concerns.
• Strengthen asset protection capabilities across Canada and protect company assets.
• Collaborate with hospital leaders to embed sustainable improvements.
• Coordinate with Legal, Compliance, Safety, Finance and other teams as needed.
• Lead response for safety events and disruptions, including after-action improvements.

Skills

Loss prevention

Risk assessment

Regulatory compliance

Security leadership

Stakeholder engagement

Education

Bachelor's degree in related field

Industry certifications (CRSP/CHSC/CFE/CPP/ARM/CSP)

Job description

Regional Loss Prevention Manager, Canada

Location: Canada – Remote, accessible to a major airport

Travel: 40 – 50% national travel, occasional international travel

Employment Type: Full Time

Preferred Industry Experience: Retail, Pharmaceutical, Healthcare, or Service — preferably within a multi-site or chain organization.

Scope: National Bonus Eligible: Yes

At VCA Canada, caring for our patients begins with protecting the people, assets, hospitals, and communities that care for them. As our Regional Loss Prevention Manager, you will be an early and critical role in shaping our national approach to risk, safety, compliance, and asset protection. Supporting more than 150 VCA Canada Animal Hospitals across the country, including Vet et Nous locations in Quebec, you will bridge national strategy with hospital-floor reality. Through strong partnerships with hospital leaders and by leveraging the knowledge and expertise of local teams, you will translate multi-provincial regulations, occupational health and safety standards, and risk and asset-protection priorities into practical solutions that strengthen consistency while respecting the unique needs of each hospital. This role is an opportunity for a strategic, solutions-oriented risk professional who thrives in complex, multi-site environments and enjoys turning operational challenges into practical solutions. As our organization continues to grow, you will help shape the future of risk, safety, compliance, and asset protection while making a meaningful and lasting impact across our hospitals and communities.

Key Responsibilities

• Partner with Canadian Operations and Medical Operations leadership as the primary field-based Value Protection, Safety and Compliance resource, translating enterprise standards and Canadian regulatory requirements into practical hospital priorities and consistent execution.
• Conduct risk-based hospital assessments and operational reviews covering occupational health and safety, controlled substances, hazardous materials, fire and life safety, emergency preparedness, physical security, cash and asset controls, and other priority risks.
• Drive corrective action and risk mitigation by establishing clear ownership, monitoring progress, validating sustainable closure, and escalating material, recurring, or overdue gaps.
• Lead or support investigations involving controlled-substance diversion, fraud, theft, misconduct, associate safety, regulatory concerns, asset loss, and significant operational events.
• Protect and strengthen Asset Protection capabilities across Canada, including theft and fraud prevention, physical security, loss prevention, cash and inventory controls, threat awareness, and protection of company assets.
• Build strong partnerships with hospital and field leaders, leveraging local knowledge and expertise to identify risks, develop practical solutions, and embed sustainable improvements.
• Collaborate with Operations, Medical Operations, P&O, Legal, Compliance, Safety, Insurance, Finance, and other subject-matter teams as required.
• Lead field support for significant safety events, emergencies, threats, regulatory matters, and business disruptions, including response coordination, documentation, recovery, and after-action improvements.
• Use risk, incident, assessment, and investigation data to identify trends and emerging risks, recommend improvements, and support initiatives that strengthen safety, compliance, asset protection.

Qualifications and Experience

• Bachelor’s degree in a related discipline or equivalent combination of education and experience.
• Relevant professional certifications such as CRSP, CHSC, CFE, CPP, ARM, CRM, or CSP are strongly preferred.
• 8+ years of progressive experience in loss prevention, occupational health and safety, compliance, risk management, investigations, security, or asset protection within decentralized, multi-location environments.
• Experience in healthcare, veterinary, pharmacy, or retail service organizations is preferred.
• Working knowledge of the Canadian regulatory landscape, with the ability to navigate and apply jurisdictional differences across provinces and territories.
• Demonstrated ability to navigate ambiguity and build scalable, practical tools, programs, processes, and training that are simple to implement and embraced by operational teams.
• Proven ability to leverage the knowledge, experience, and relationships of local hospital teams to develop solutions that work in practice, not just on paper.
• High emotional intelligence and strong interpersonal skills, with the ability to build trusted relationships, coach hospital leaders, and influence executive stakeholders without direct line authority.
• Skilled at partnering with local teams to identify risks, understand operational realities, and drive practical and sustainable improvements.
• Valid driver’s licence and flexibility to travel approximately 40–50% across Canada to support hospital teams and program implementation.
• Professional proficiency in French is considered an asset.

Compensation & Benefits

• Competitive Compensation and Total Rewards.
• Bonus eligible.
• Comprehensive Health and Wellness benefits.
• RRSP 5% Employer Match Program.
• Purpose-Driven Culture: Join a supportive, collaborative community passionate about animal healthcare and associate well-being.

Company Culture

Purpose-Driven Culture: Join a supportive, collaborative community passionate about animal healthcare and associate well-being.

Company Overview

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy. In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

Application

Join us.

#lossprevention #risk #assetprotection #safety