Regional Leasing Manager

CAPREIT; Vancouver; On-site; CAD 60,000 - 65,000; Full time

Job summary

An established industry player is seeking a Regional Leasing Manager to join their dynamic team. This pivotal role involves optimizing leasing performance and enhancing revenue growth across multiple properties. The ideal candidate will be a strategic partner with strong expertise in sales, customer service, and market analysis. You will work closely with operations and pricing teams to implement best practices and ensure service excellence. Enjoy a competitive salary, travel reimbursement, and a supportive work environment that values employee engagement and diversity. If you are passionate about residential property management, this opportunity is perfect for you.

Benefits

Paid Vacation

Employee Savings Plan

Employee & Family Assistance Plan

Learning & Professional Development

Qualifications

• 3-5 years’ experience in residential leasing or property management.
• Proficient with MS Office and knowledge of SAP/Yardi is an asset.

Responsibilities

• Collaborate with teams to optimize leasing performance and reduce vacancies.
• Analyze property challenges and develop tailored strategies for improvement.

Skills

Residential Leasing

Sales

Customer Service

Market Analysis

Coaching

Education

College/University Degree

Equivalent Work Experience

Tools

MS Office

SAP/Yardi

Job description

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Are you an exceptional communicator and possess a proactive, sales-oriented mindset?

Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?

If this is you, come join our community as a Regional Leasing Manager.

This role is onsite and involves traveling between multiple properties. The ideal candidate must possess a valid driver's license and their own vehicle for commuting between work locations. Travel reimbursement will be provided as part of compensation package for this position.

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes.

Our employees are essential to the success of our communities and we consider them our most valuable assets. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in our industry leading levels of Employee Engagement.

About the Mobile Leasing Manager opportunity:

This role is pivotal in optimizing leasing performance, reducing vacancies, enhancing revenue growth, and ensuring consistent service excellence within our portfolio. The ideal candidate will be a strategic partner to regional operations, with strong expertise in sales, customer service, market analysis, and coaching. They will identify leasing gaps, provide training, and develop solutions to improve conversion rates and occupancy. Collaboration with Operations Partnerships, and Pricing and Sales teams is essential to align on strategies, velocity targets, develop training programs, and implement industry best practices.

Responsibilities:

• Collaborate with and support our frontline teams to reach stabilization on vacancy, conversion and other key metrics for the prescribed portfolio.
• Analyze property-specific challenges and develop tailored strategies to improve leasing performance.
• Visit properties to observe and provide support, focusing on best practices and closing techniques.
• Assess leasing staff performance regularly and provide tailored feedback and training, both in-person and remotely, to enhance their skills and effectiveness.
• Join forces with property teams to secure and perform viewings and to ensure delivery of excellent customer service during the entire leasing process.
• Manage follow-ups with prospective residents to address objections and secure signed leases.
• Collaborate with the Pricing and Sales team to analyze and provide insights gained from Mystery Shops, market surveys and property audits.
• Attend all assigned trainings and team meetings, including pricing meetings to share key data that may affect pricing/incentive decisions.
• Partner, manage relationships, and actively communicate with all levels of internal and external stakeholders.
• Travel and support the broader operations team for both short- and long-term durations, when needed.
• Other responsibilities assigned as required by changing business needs.

What do you need to succeed?

• 3-5 years’ experience in residential leasing, real estate sales, property management or related field.
• College/University degree or equivalent work experience.
• Proficient with MS Office. SAP/Yardi knowledge is an asset.
• Proven track record to successfully close residential lease agreements while exceeding leasing/sales goals.
• Self-starter with a passion for delivering excellence in customer relations.
• Effective team player with well-developed interpersonal, oral and written communication skills.
• Demonstrated ability to influence leasing teams to adopt best practices and achieve key objectives.
• Analytical with the competency to comprehend leasing metrics and market data.
• Flexibility to work evenings and weekends when needed to meet business requirements.

What’s in it for you?

In this role you will be rewarded with:

• Competitive Base Salary starting between $60,000-$65,000. Additional compensation incentives are offered for the position, contingent upon the successful fulfillment of vacancies in our properties
• Paid Vacation
• Employee Savings Plan
• Employee & Family Assistance Plan
• Learning & Professional Development

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

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