Leasing Coordinator (12-Month Contract)

Bosa Properties Inc.; Surrey; On-site; CAD 47,000 - 66,000; Full time

Job summary

Bosa Properties is seeking two Leasing Coordinators to enhance the residential leasing process for a new building in Surrey, BC. The role involves engaging with prospective tenants, managing lease documentation, and collaborating with the leasing team to ensure excellent customer experience. Ideal candidates will have customer service experience and familiarity with software like Salesforce. This position emphasizes community and collaboration, making it a perfect fit for those who thrive in team-oriented environments.

Qualifications

• One year of experience in a customer-facing role.
• Ability to manage multiple concurrent priorities.

Responsibilities

• Respond to leasing inquiries and schedule appointments.
• Assist with lease documentation and data entry.
• Collaborate on marketing channels and prepare reports.

Skills

Customer Service

Collaboration

Communication

Tools

Salesforce

DocuSign

Certn

Job description

Bosa Properties Inc. ("BPI") is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000 homes that are built or under development, and an income portfolio that includes 5.5 million square feet of retail, industrial, office and rental properties under management.

We are an organization of high achievers and believe what is created in community is always better than what is created in isolation. We set high expectations and support you in achieving excellence. We are building a trusted community to collaborate, learn from each other and deliver results.

About The Role

Bosa Properties is looking for two Leasing Coordinators to join our team of talented real estate professionals. Reporting to the Leasing Manager, this individual will have a unique opportunity to play a key role in the residential leasing activities for a lease-up of 373 units at an upcoming building launch in Surrey, BC. This role acts as a brand ambassador from the very first interaction we have with any prospective resident and contributes to elevating our customer experience.

What You'll Do

Leasing Inquiries and Prospecting :

• Initial communications by responding to email inquiries, answering phone calls, and setting up appointments for prospective tenants.
• Welcome prospective tenants at the presentation center, ensuring they feel comfortable and attended to while waiting for their tour.
• Assist with maintaining communication through Salesforce email campaigns, answering general questions, and ensuring prospects feel valued throughout the leasing process.

Scheduling Appointments :

• Schedule and confirm appointments with prospective tenants, ensuring utilization of Salesforce for prospect tracking and information gathering.
• Assist Leasing Associates with follow-ups to ensure prospects remain engaged and receive any additional information required.

Lease Documentation and Applications :

• Efficiently distribute lease applications and guide prospects through the application process.
• Support Leasing Associates in preparing lease agreements, and other requirement documents.
• Organize and maintain lease documents, application forms, and records of communication with prospective tenants.

Data Entry :

• Input and update lead and prospect data, suite availability and pricing information into Salesforce or other CRM systems, ensuring real-time accuracy.
• Assist with tracking inventory, ensuring any changes in availability or pricing are reflected correctly based on absorption schedules.

Market Intelligence and Reporting :

• Collaborate with Leasing team in updating marketing channels to ensure that the building maintains a strong online presence, across various marketing channels for suite listings.
• Support Leasing Associates and Manager in preparing reports, weekly summaries, and insights to be shared with senior leadership team.

What You Bring

• One (1) year of experience in a customer-facing role;
• Ability to work Sunday-Thursday or Tuesday-Saturday, 9 : 30am-6 : 00pm;
• Demonstrated ability to manage multiple concurrent priorities and adapt to changing needs;
• Ability to listen intently and work collaboratively to provide resident-centered solutions;
• Familiarity with industry specific software platforms (i.e. Salesforce, DocuSign, Certn) will be considered an asset;
• Experience in leasing, affordable housing, sales or property management will be considered an asset.

LI-Onsite

Our salary ranges and bonus percentages are determined by job family and level. Base salary is determined by a combination of factors including, but not limited to, education and training, years of relevant experience, and internal equity.

47,800—$65,700 CAD

Who You Are

• Trustworthy : You lead with trust when interacting with your team and other departments. You proactively build trust by demonstrating credibility, empathy, and sincerity.
• Humble : Unpretentious and self-aware, you take responsibility for your mistakes. You know that egos are barriers to doing our best work and always learning.
• Community focused : You believe what is created in community is always better than what is created in isolation and excellence is created through collaboration.

How To Apply

We value your interest in Bosa Properties. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.

You belong here! If your experience and interests match with some of the above, we want you to apply. We are dedicated to building a diverse community, where everyone belongs.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

Create a job alert for this search