Regional Insurance Leader — Mentorship, Growth & Service

Golden West Broadcasting, Ltd.; Niverville; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

ONE Insurance in Manitoba seeks a Regional Lead for Region 5 (Niverville, St. Agathe, St. Norbert) to manage daily branch operations, staff scheduling, and service standards.

You will work with People & Culture on recruitment and support performance management. The role requires coaching and training to deliver excellent customer service, learn Autopac and Personal Lines, and pursue CAIB 2. Strong communication and relationship-building with customers and staff are essential.

Qualifications

• College diploma or University degree in a business-related discipline is an asset.
• Level 2 Insurance License is required.
• 5 years’ experience in a similar position is considered an asset.
• 3–5 years supervising or managing staff.
• 3–5 years with Personal lines Book of Business along with some small Commercial experience is considered an asset.

Responsibilities

• Supports the Regional Manager in leading employees in the region and ensures that workflows and service standards are followed.
• Motivates and builds team commitment to high standards of service, exceeding customer expectations and leading by example.
• Supports the successful onboarding of new hires.
• Provides training and development to all employees and encourages continued education.
• Assists the Regional Manager in branch development plans including growth targets and marketing initiatives.
• Supports and assists the Regional Manager with reviewing the monthly production reports for accuracy.

Skills

EPIC

IWS

Autopac

SRE

Blue Cross

Personal Lines

MS Word

Excel

Outlook

Mentoring

Customer Service

Teamwork

English Proficiency

Math Skills

Goal Setting

Education

College/University Business Degree

Level 2 Insurance License

Job description

ONE Insurance in Manitoba seeks a Regional Lead for Region 5 (Niverville, St. Agathe, St. Norbert) to manage daily branch operations, staff scheduling, and service standards.

You will work with People & Culture on recruitment and support performance management. The role requires coaching and training to deliver excellent customer service, learn Autopac and Personal Lines, and pursue CAIB 2. Strong communication and relationship-building with customers and staff are essential.