Regional Insurance Agent - Welland, ON

CAA South Central Ontario; Welland; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Wellness program

Education reimbursement

Product and service discounts

Recognition programs

Job summary

CAA Club Group of Companies (CCG) is seeking an Associate to provide knowledgeable customer service and insurance advice to clients in person or over the phone. You will process policy changes and enter updates into the insurance computer system while supporting sales goals.

The role emphasizes collaboration with supervisors on standards, procedures, and special projects, with a focus on accuracy and customer satisfaction.

Qualifications

• 3 years Insurance sales experience.
• OTL/RIBO license current or in-hand.
• Excellent communication skills both written and oral.

Responsibilities

• Provide knowledgeable, effective customer service to clients in person or over the phone, processing policy changes and updating the system.
• Achieve sales goals by adhering to department standards for quality.
• Collaborate with Supervisors on meetings, procedures, and special projects.

Skills

Customer service

Insurance sales

Communication

Education

Post-secondary education in related field

Tools

Insurance software

Job description

Job description:

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

• Providing knowledgeable, effective and efficient customer service to clients in person or on the phone, offering insurance advice, processing policy changes and entering changes directly into the insurance computer system.
• You will achieve sales goals by working within department standards for quality.
• In conjunction with Supervisors, participate and provide input into team meetings, standards, procedures and special projects.

Who You Are

• 3 years Insurance sales experience
• Currently hold a valid OTL/RIBO license
• Excellent communication skills both oral and written
• Post-secondary education in a related field, and/or working towards CIP designation is an asset

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.