Regional Director Operations

Covenant Living; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a self-motivated leader to inspire teams and enhance operational success in a compassionate environment. This role involves overseeing communities, ensuring regulatory compliance, and fostering a culture of accountability and innovation. You will collaborate with a dedicated team to create memorable experiences for residents while driving strategic initiatives. If you are passionate about making a difference in the lives of seniors and possess strong leadership and communication skills, this is the perfect opportunity for you to thrive and grow in a meaningful career.

Benefits

Competitive compensation

Benefits package

Inclusive work environment

Qualifications

• Experience in continuing care or healthcare settings is essential.
• Proven track record in leading diverse teams and driving performance.

Responsibilities

• Lead teams to create memorable experiences and ensure operational success.
• Engage and mobilize teams towards fulfilling the organization's mission.

Skills

Leadership

Communication Skills

Business Acumen

Team Collaboration

Operational Management

Education

Baccalaureate in Business Administration

Master's Degree (considered an asset)

Job description

Covenant Care + Covenant Living Support Office, Edmonton, Alberta, Canada

Job Description

About the Organization:

We believe caring for seniors is a calling that begins with a deep desire to create an environment where the people in our care can heal—body, mind, and soul—through the compassionate care and presence of their families and an interdisciplinary team of caregivers. We are team members with the heart and courage to contribute to fostering a caring community: a home where people requiring specialized care can experience comfort and belonging and a collaborative workplace where staff experience fulfillment.

In fulfillment of this mission, Covenant Care - Covenant Living actively participate in advancing the Covenant Strategic Plan that aspires to:

Serve – we will strengthen our mission and live our values to meet the needs of those we serve through excellence in care, an engaged team, and wise use of our resources;

Transform and Grow – We will transform the health system and grow through integration, innovation, and shared learnings to respond to the strengths and needs of our communities, especially those most vulnerable;

And Contribute – we will leverage our legacy to maximize the strategic contribution of Catholic health care.

Covenant Care - Covenant Living is an organization that takes its mission to the heart of everything it does. We believe that this is what makes our organization stand out in our approach. Our Employees are the key to how our residents feel about their home… you have the ability to be a part of influencing the lives of all those that reside in our environments and create a caring and compassionate environment.

Position Summary:

Are you a self-motivated, value-driven servant leader who finds meaning in leading others and making a difference? If so, we invite you to consider this opportunity. Reporting to the Senior Director Operations and an integral part of the Senior Leadership Team, you will:

• Model Covenant’s mission, vision, and values consistently and representing Covenant professionally and positively.
• Collaborate effectively as a professional team player, supporting the achievement of Covenant’s mission, vision, and values.
• Engage and mobilize teams towards fulfilling Covenant’s mission, vision, values, and strategic objectives.
• Oversee the operational success and financial sustainability of assigned communities.
• Lead teams to create memorable experiences and moments that matter.
• Coach and mentor leaders to grow in their leadership effectiveness and impact.
• Guide the use of OKRs (Objectives and Key Results) and monitor Key Performance Indicators.
• Equip leaders and teams to consistently pursue continuous improvement and innovation.
• Ensure all regulatory requirements and standards are consistently met or exceeded.
• Oversee and escalate emerging issues, critical incidents, and concerns to ensure timely response, resolution, and organizational alignment.
• Support marketing, branding, and community engagement efforts to enhance Covenant’s visibility and reputation.
• Lead and execute strategic initiatives and projects across communities.
• Build strong relationships with internal and external stakeholders.

Qualifications and Attributes for Success:

Baccalaureate level of preparation in Business Administration or a related Health Sciences field is required or other relevant education, training or experience. Additional preparation at a master's level is considered an asset.

The ideal candidate is an experienced and values-aligned operational leader with a proven track record in continuing care or a related healthcare setting. You bring strong business acumen, excellent communication and relational skills, and the ability to lead through complexity with compassion and clarity. A background in long-term care, supportive living, or hospice is an asset, along with experience in leading diverse teams, driving performance, and fostering a culture of accountability, innovation, and service excellence. Most importantly, you are energized by purpose, inspired by people, and grounded in servant leadership.

PLEASE NOTE:

Covenant Care & Covenant Living are part of the Covenant family, which has been offering health care services and programs in Alberta for over 155 years. We are a not-for-profit organization rooted in a mission to embrace and journey with people at all stages of their life, offering compassionate, dignified, person-centred care. We carry on the legacy of our founding congregations whose vision, resourcefulness, and determination were the seeds of today’s health care system. We welcome all qualified candidates to apply. Covenant Care & Covenant Living offers a competitive compensation and benefits package. All employees must provide a criminal records check. Please note that only those candidates selected for an interview will be contacted.

All employees new to Covenant Care & Covenant Living must provide a criminal record check not older than 90 days ahead of your commencement date. Criminal Record Check/Vulnerable Person Screening processing is taking much longer than typical and that commencing the process in advance is advisable.

Covenant Care & Covenant Living are committed to an inclusive work environment and encourages all qualified individuals to apply. We thank you in advance for applying with Covenant Care & Covenant Living.

Only those candidates selected for an interview will be contacted.