Regional Director of Operations - Southern Ontario based

Hotel Equities; Edmonton; On-site; CAD 90,000 - 130,000; Full time

Job summary

Hotel Equities is seeking a Regional Director of Operations in Southern Ontario, focusing on multi-unit leadership and ensuring guest and associate satisfaction. The ideal candidate should have considerable hotel management experience, particularly with renowned brands like Marriott and Hilton, and a strong educational background.

Benefits

Quarterly Bonus

Health, vision, and dental insurance

RSP with company match

Vacation

Cell Phone Allowance

Paid Holidays

Discount programs for shopping, travel, tickets, and more

Access to Talent team for career growth

Qualifications

• Previous Regional Director of Operations or multi-unit hotel GM experience required.
• Marriott and Hilton experience is necessary.
• Ability to lead, delegate, and manage virtually.

Responsibilities

• Oversight of financial aspects like P&L, CapEx, and Budgeting.
• Ensures operational excellence and guides hotels falling short of standards.
• Acts as a role model and provides guidance on company culture.

Skills

Leadership skills

Communication skills

Critical thinking

Interpersonal skills

Education

Bachelor's degree

Job description

Job Description

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Regional Director of Operations to be based in Southern Ontario!

We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels!

The Regional Director of Operations will provide multi-unit leadership, focusing on guest satisfaction, associate satisfaction, and owner satisfaction. Acting as a direct supervisor to General Managers, the RDO will provide support and resources, both in-person and remotely. Other responsibilities may include but are not limited to the following:

• Oversight of all financial aspects of each hotel in a portfolio: P & L, CapEx, Forecasting, and Budgeting.
• Ensures operational excellence for all hotels in a portfolio; provides support, critique, and guidance to hotels falling short of brand standards and/or company expectations.
• Ensures brand QA Compliance / Performance and approves action plans generated by the hotels.
• Acts as liaison between hotel General Managers and discipline coaches, including but not limited to: Sales and Marketing, Finance, HR, Learning, Facilities, PR, Revenue Management, and Owner Relations.
• Acts as a role model and provides guidance on company culture.
• Selects, develops, manages, and leads management team members.
• Guides, develops, procedures, and implements policies, procedures, and systems to improve business operations.
• Provides leadership relative to annual marketing plans.

Requirements:

• Must be able to travel extensively.
• Previous Regional Director of Operations or multi-unit hotel GM experience required.
• Marriott and Hilton experience required.
• Full service, Select Service, Lifestyle, and Luxury experience.
• Bachelor's degree required.
• Sales experience preferred.
• Ability to lead others, delegate, multi-task, and manage virtually.
• Strong interpersonal and communication skills (oral and written).
• Thorough knowledge of the company’s mission, vision, and values.
• Deep understanding and support of the company pillars (culture, growth, profitability, accountability, and people).
• Leadership skills including coaching, mentoring, feedback, and training.
• Effective communication skills.
• Critical thinking and decision-making abilities.
• Demonstrated ability to process new information quickly and respond aptly to change.

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

Vision & Mission - Hotel Equities Atlanta Georgia

What we can offer you:

• Quarterly Bonus
• Health, vision, and dental insurance
• RSP with company match
• Vacation
• Cell Phone Allowance
• Paid Holidays
• Discount programs for shopping, travel, tickets, and more.
• Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a Regional Director of Operations may be asked to perform.