Regional Bakery Operations Lead (Hybrid)

National Bank; Edmonton; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Extended Health & Dental Benefit

Group RRSP Matching

Flexible Spending Account

Paid sick and personal leave days

Paid day for community service/volunte

Job summary

COBS Bread is seeking a Regional Operations Specialist to join our Prairies team in Edmonton, AB. The role provides in-bakery operational support, training, guidance and oversight to improve bakery sales, profitability and standards.

The position requires travel, baking experience, and 1–2 years in operations with franchised retail. You will work closely with the Regional Operations Manager to assess franchisees, train staff, coordinate marketing, and ensure OH&S compliance across bakeries.

Qualifications

• 1–2 years’ experience in operations, preferably in a franchise retail environment.
• 2+ years' experience in customer service.
• 1–2 years’ experience in the food service, hospitality or franchise industry.
• Baking experience required.
• Valid driver’s licence and willingness to travel frequently and spend time ‘in the field’.
• Excellent verbal and written communications skills.
• Ability to influence others to affect change and drive constant improvement.
• Can work autonomously, as well as collaborate in a team environment.
• Strong organizational skills to manage multiple tasks and deadlines.

Responsibilities

• Conduct regular bakery visits/assessments to evaluate franchisee compliance with merchandising, customer experience, and product quality and support implementation of changes as necessary
• Provide in-bakery training and operational support to address improvement opportunities for increasing bakery sales
• Coordinate and implement local marketing initiatives
• Implement plans to improve franchise operating profit across portfolio as directed by the Regional Director
• Attend in-person production process reviews (e.g., recipe compliance)
• Conduct in-bakery reviews of actual production vs. production schedules
• Attend Quarterly and Annual Business Reviews and contribute to actions alignment
• Monitor and ensure bakeries meet standard expectations, and implement with franchisees actions
• Comply with OH&S policies and other duties as required

Skills

Operations experience

Customer service

Food service

Baking

Driving

Communication

Teamwork

Attention to detail

Job description

COBS Bread is seeking a Regional Operations Specialist to join our Prairies team in Edmonton, AB. The role provides in-bakery operational support, training, guidance and oversight to improve bakery sales, profitability and standards.

The position requires travel, baking experience, and 1–2 years in operations with franchised retail. You will work closely with the Regional Operations Manager to assess franchisees, train staff, coordinate marketing, and ensure OH&S compliance across bakeries.