Regional Administrator - Calgary

Colonial Group; Calgary; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Extended health & dental benefits

Company events

Flex days

Job summary

Strategic Group is seeking a detail-oriented Regional Administrator to support day-to-day administration for a residential property portfolio in Calgary. The role reports to the Senior Regional Administrator and collaborates with Resident Experience Managers and Regional Portfolio Managers to ensure accurate Yardi records, documentation, and financial processes.

You will handle notices, move-in packages, PAD setup, and documentation, while maintaining compliance across properties.

Qualifications

• 1–2+ years of property administration or related administrative experience.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a process-driven environment.
• Proficiency with Microsoft Office, especially Excel.
• Experience with accounts receivable or resident account administration is a plus.
• Familiarity with Alberta Residential Tenancies Act and RTDRS is an asset.

Responsibilities

• Prepare and issue notices and maintain documentation for residents and tenants.
• Review move-in packages for completeness and compliance.
• Support PAD setup and ongoing administration.
• Maintain organized property and resident records in line with internal processes.
• Perform regular Yardi audits and update system data across the portfolio.
• Coordinate with teams to ensure accurate admin reporting and records.
• Assist with accounts receivable tracking and collections-related documentation.
• Support with purchase orders and work order administration.

Tools

Microsoft Excel

Yardi Voyager

Job description

Regional Administrator - Calgary

Join Our Team at Strategic Group

Ready to grow your career with one of Canada’s leading privately held real estate companies? At Strategic Group, we create spaces where people, businesses, and communities thrive.

About Us

At Strategic Group, our purpose is simple: Learning. Growing. Having Fun. We bring this ethos to life by innovatively envisioning, creating, owning, and operating real estate that transforms spaces and redefines possibilities.

As a fully integrated real estate company, we specialize in owning, managing, leasing, developing, and re-developing properties. Our entrepreneurial spirit and innovative thinking have made us a Canadian industry leader in office-to-residential conversions, completing more successful conversions than anyone else in the country. This focus is a driving force in our development business and reflects our commitment to creatively reimagining what’s possible.

Our real estate portfolio spans high-end residential developments and commercial properties. Beyond real estate, our business interests include corporate finance and other industries, enabling us to deliver diverse and impactful solutions for our tenants, partners, and communities.

Guided by our mantra, “Creating value others can’t, by seeing what others don’t,” we take pride in crafting unique solutions that leave a lasting legacy.

Our Values

• Team Player: We foster a supportive, accountable, and drama-free workplace where integrity and respect guide every interaction.
• Innovative: Creativity and unconventional thinking are at the heart of what we do, helping us uncover opportunities others might miss.
• Growth-Oriented: We are tenacious and passionate, thriving on challenges and embracing learning as we pursue new opportunities.
• Optimistic: With a positive mindset and solution-oriented approach, we tackle obstacles as opportunities to learn, grow, and have fun.

Position Overview

We are seeking a detail-oriented and organized Regional Administrator to support the day-to-day administration of our residential property portfolio. This role is responsible for maintaining accurate documentation, supporting key property management processes, and ensuring administrative tasks are completed consistently and efficiently across assigned properties.

Reporting to the Senior Regional Administrator, this role works closely with Resident Experience Managers and Regional Portfolio Managers to support Yardi administration, resident documentation, accounts receivable tracking, move-in processing, purchase orders, work order administration, and compliance requirements.

Key Responsibilities

Property Administration & Documentation

• Prepare and issue resident and tenant notices and maintain accurate supporting documentation.
• Review move-in packages for completeness, accuracy, and compliance.
• Support pre-authorized debit (PAD) setup and ongoing administration.
• Maintain organized property and resident records in accordance with internal processes and requirements.

Yardi & Process Administration

• Complete regular Yardi audits to support data accuracy and consistency across the portfolio.
• Maintain and update resident, property, and administrative information within Yardi.
• Identify missing or inaccurate information and coordinate corrections with the appropriate team members.
• Support consistent administrative processes and reporting across assigned properties.

Accounts Receivable & Collections Support

• Support accounts receivable tracking, including outstanding balances and follow-up requirements.
• Assist with collections-related documentation and administrative follow-up.
• Prepare documentation and support Residential Tenancy Dispute Resolution Service (RTDRS) filings as required.
• Work with site and regional teams to ensure resident accounts and supporting documentation remain current.

Purchase Orders & Work Order Administration

• Create and maintain purchase orders in support of property operations.
• Review work orders for accuracy, completeness, and appropriate documentation.
• Coordinate with internal teams to ensure purchase orders, work orders, and supporting records are accurate and up to date.
• Assist with tracking outstanding administrative items through completion.

Cross-Functional Collaboration

• Provide administrative and compliance support to Resident Experience Managers across assigned properties.
• Work closely with the Senior Regional Administrator on workload priorities, process consistency, and quality control.
• Support Regional Portfolio Managers with accurate portfolio information and administrative reporting.
• Collaborate with site teams and other internal departments to ensure timely and accurate information flow.

Qualifications

• 1–2+ years of property administration, residential property management support, or related administrative experience.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and work accurately in a process-driven environment.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with Yardi Voyager or a comparable property management platform is an asset.
• Experience with accounts receivable, collections, or resident account administration is an asset.
• Familiarity with the Alberta Residential Tenancies Act and RTDRS process is an asset.
• Previous experience supporting multiple properties or locations is an asset.
• Strong communication and collaboration skills with the ability to work effectively across teams.

Our Culture & Benefits

At Strategic Group, we’re committed to helping you build a career you’re excited about. If you’re passionate about working with a dynamic, motivated team in a fast-paced environment, and join us in making an impact.

We are proud to be an equal opportunity employer and celebrate diversity in all its forms. Our inclusive workplace ensures every employee feels valued and empowered to bring their best self to work.

As part of the Strategic Group team, you’ll enjoy a competitive compensation package, including an extended health and dental benefits plan, company events, flex days, and more.

This position is based in Calgary, Alberta. Applicants must be located in Calgary or the surrounding area.

We appreciate all applications, however, only candidates selected for an interview will be contacted.