Regional Account Sales Coordinator

RB Global; Saskatoon; On-site; CAD 50,000 - 70,000; Full time

Job summary

RB Global is seeking a Regional Account Sales Coordinator in Saskatoon to act as the primary liaison between customers and our Territory Managers. You will manage regional customer business processes, drive outcomes, and ensure high satisfaction through proactive problem-solving and strong relationship building.

The role requires excellent communication, customer management, and the ability to thrive in a fast-paced environment.

Qualifications

• Excellent customer service skills.
• Experience in Sales or Customer support or inside sales experience.
• Understanding of Industrial and construction industries and equipment a plus.
• Strong oral and written communication skills.
• Strong interpersonal skills and ability to build relationships at all levels inside & outside the company.
• Strong customer management skills.
• Ability to operate in a fast-paced environment.
• Excellent time management and organizational skills.
• Self-motivated and able to work independently to achieve goals.
• Willing to learn and build knowledge base.
• Team player with a problem-solving mindset.
• Proficient with Microsoft Office tools.
• Experience with a customer management system (e.g., Salesforce).
• Occasional travel within Canada and US up to 20% annually.
• Occasional onsite work from a Regional Auction Site up to 20% annually.
• Work indoors and outdoors year-round, climb on/off large equipment and trucks.

Responsibilities

• Serve as the liaison between customers and the outside sales team (Territory Managers).
• Execute and manage regional customer business processes across selling platforms.
• Drive business outcomes and high customer satisfaction.
• Maintain strong customer relationships across all levels of the company and external partners.
• Coordinate travel within Canada/US up to 20% and onsite visits up to 20%.

Skills

Customer service

Sales experience

Communication

Relationship building

Time management

Independence

Team player

MS Office

Salesforce

Tools

Salesforce

MS Office

Job description

Regional Account Sales Coordinator is the key liaison between our customers and our own outside sales team (i.e. Territory Managers). A Sales Coordinator is responsible for the execution and overall management of the regional customer business process across all selling platforms. In short, you will be the point person for driving business outcomes and high customer satisfaction.

- Excellent customer service skills

- Experience in Sales or Customer support or inside sales experience

- Understanding of Industrial and construction industries and equipment would be a huge plus

- Strong oral and written communication skills

- Strong interpersonal skills and the ability to build strong relationships at all levels inside & outside of the company

- Strong customer management skills

- Ability to operate successfully in a rapidly changing, fast-paced environment

- Excellent time management and organizational skills

- Self-motivated, tenacious, capable of working independently to achieve goals

- Willing to dig-in and continually learn new things and build a knowledge base

- Team player with a problem-solving mindset who proactively works with other people to ensure customer needs are met

- Proficient with general office productivity tools such as Microsoft Office (Word, Excel, PowerPoint, Outlook)

- Experience with a customer management system (for example, Salesforce

- Occasional travel within Canada, and US regions up to 20% annually

- Occasional onsite work from a Regional Auction Site up to 20% annually

- Work both indoors and outdoors year-round, and climb on and off large equipment and trucks