Regional Account Manager, Neurology (Western Canada)

Alexion; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading biotechnology company is seeking a Regional Account Manager in Neurology to cover Western Canada. The role requires building customer relationships and educating healthcare professionals about rare diseases. Ideal candidates will have at least 5 years of sales experience and a Bachelor's degree. Strong communication, analytical skills, and the ability to work autonomously and collaboratively are essential. This position involves significant travel within the region. Join us in making a difference in patients' lives.

Benefits

Collaborative culture

Diversity and inclusion initiatives

Qualifications

• 5+ years field-based sales experience in a relevant environment.
• Documented track record of delivering exceptional sales results.
• Proven ability to develop strong relationships with healthcare providers.

Responsibilities

• Develop and maintain strong product knowledge.
• Create insights-based key account plans.
• Collaborate cross-functionally to improve patient outcomes.
• Achieve sales objectives within the assigned territory.

Skills

Sales experience in rare disease biotechnology

Excellent communication skills

Relationship building

Analytical skills

Self-motivated

Education

Bachelor’s degree (BSc preferable)

Job description

This role is to cover Western Canada, specifically Alberta, Manitoba, and Saskatchewan. Candidate must reside in either Edmonton or Calgary

Are you ready to make a difference in the lives of patients with rare neurological disorders? As a Regional Account Manager (RAM) in Neurology, reporting to the Franchise Lead, you will play a pivotal role in raising awareness about Generalized Myasthenia Gravis (gMG) and Neuromyelitis Optica Spectrum Disorder (NMOSD). These conditions demand accurate diagnosis and treatment, and your mission will be to ensure healthcare professionals are equipped with the knowledge they need. Your role will involve setting up solid customer connections, crafting referral networks, and achieving strategic account strategies to meet business goals. Your collaboration with internal teams and understanding of customer needs will be essential in driving success.

Responsibilities

• Develop and maintain strong in-depth disease, diagnostic and product knowledge leading to effective education of, and a call to action for, for key customers in Western Ontario and Alberta.
• Develop insights-based key account plans for all top accounts/treatment centres. Account plans include key decision maker prioritization and in-depth situational analysis i.e. SWOC, barriers and drivers, patient journey, budgeting.
• Collaborate cross-functionally to drive the best patient outcomes.
• Provide a high level of customer service to all key stakeholders.
• Appropriately apply all marketing tools and implement local promotional activities and programs, including regional congress opportunities.
• Self-dependent planning, organization, and execution of local and multiple digital activities for efficient customer experience and engagement.
• Consistently achieve or exceed sales objectives in assigned territory.

Admin

• Develop, present, and uphold meticulously crafted strategic account strategies that showcase a detailed understanding of regional market dynamics influencing product sales.
• Track activities and submit reports on sales activities accurately & on time.
• Consistently complete assigned training in a timely manner.
• Efficiently manage time, Customer Relationship Management tool, resources, and workload.
• Consistently ensure that all compliance requirements are met.

Collaboration

• Lead development and implementation of customer-focused and patient-centered tactics and activities within the territory in cross‑functional partnership with internal collaborators and teams, such as Marketing, Medical, Market Access, Patient Advocacy, to address challenges in the market to help more patients.
• Proactively interact with the internal cross‑functional team to improve resources for their territory.
• Collaborate with Marketing, Diagnostics, Access and Medical to find opportunities and develop Plan of Actions.
• The RAM will align with all laws, regulations and policies that govern the conduct of Alexion activities in general and this role.
• Other responsibilities that are requested from time to time.

Qualifications

• Bachelor’s degree (BSc is preferable) with a minimum of 5+ years field-based sales experience (rare disease biotechnology environment preferred).
• Documented track record for consistently delivering exceptional sales results.
• Proven track record to gain consistent access & develop strong, professional relationships for scientific exchange and promotion with healthcare providers in community and academic centers.
• Proven capacity to operate efficiently both autonomously and within a collaborative, team-based setting consistently.
• Relevant market knowledge preferred.
• Excellent communication skills – both verbal and written.
• Influential presentation style with demonstrated ability to uncover and address customer needs and effectively handle customer concerns and questions.
• Self‑motivated with a sense of urgency, well‑organized, with a collaborative approach to problem‑solving.
• Ability to establish rapport and form relationships with a diverse customer base.
• Strong intuition for business, with analytical and clinical foresight.
• Valid driver’s license and clean driving record.
• Ability to travel within territory on a regular basis which will include frequent overnight and weekend travel.

Desired Qualifications/Skills

• Advanced Degrees preferred.
• Bilingual (English/French) an asset.

At Alexion, you will find a collaborative culture that encourages innovation and a diverse environment where your contributions are valued. You will have the opportunity to be at the forefront of rare disease research and make a substantial difference in patients' lives.

Alexion embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry‑leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We follow all applicable laws and regulations on non‑discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Ready to lead and inspire? Apply now and take the first step towards an exciting career at Alexion, AstraZeneca Rare Disease

Alexion is proud to be an Equal Employment Opportunity and Afforative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lackthereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact [e-mail]. Alexion participates in E‑Verify.