Refrigeration BD & Technical Support Specialist

Zero-C; Saint-Bruno-de-Montarville; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle provided

Dental, supplemental health, and life

Group RRSP

Paid time off

Professional development support

On-site parking with EV charging

Job summary

Zéro-C, a leader in refrigeration, is seeking a Business Development and Technical Support Representative to grow market share while delivering technical consulting and project coordination.

You will work with our Service, Engineering, Manufacturing and Installation teams to ensure projects meet customer expectations, prepare estimates and proposals, and provide clear technical advice to clients.

Qualifications

• Must have strong customer service orientation and the ability to communicate clearly with technical and non-technical stakeholders.
• Excellent written and spoken communication in French; ability to explain complex concepts simply.
• Analytical mindset with problem-solving skills and attention to detail.
• At least 5 years of experience in a similar business development/technical support role.

Responsibilities

• Grow market share by nurturing existing relationships and prospecting new clients.
• Provide technical consulting to customers and internal teams; coordinate projects from quotation to completion.
• Prepare estimates, quotations, and proposals; conduct site visits and assess customer needs.
• Monitor project progress, coordinate with Sales, Service, Engineering, Manufacturing and Installation teams.

Skills

Customer service orientation

Communication skills

Analytical thinking

Project coordination

Education

High School Diploma

Tools

Microsoft 365

Job description

Zéro-C, a leader in refrigeration, is seeking a Business Development and Technical Support Representative to grow market share while delivering technical consulting and project coordination.

You will work with our Service, Engineering, Manufacturing and Installation teams to ensure projects meet customer expectations, prepare estimates and proposals, and provide clear technical advice to clients.