Recruitment Process Coordinator

University of Toronto; Toronto; Hybrid; CAD 71,000 - 90,000; Full time

Job summary

The University of Toronto is seeking a Recruitment Process Coordinator to support the Tri-Campus Co-op Partnership. You will oversee employer hiring logistics, vet postings, coordinate interviews and offers, and ensure seamless communications across multiple programs.

Hybrid work is available; you will work with five programs, manage shared inboxes, and liaise with external relations colleagues to deliver efficient employer onboarding and activity across TCP co-op and internship initiatives.

Qualifications

• Advanced College Diploma (3 years) or equivalent experience.
• Three+ years in client-facing customer service in an admin setting.
• Experience with a database and CRM software; Excel is required.
• Strong written and verbal communication and time management.
• Ability to stay organized, multi-task, and meet deadlines.

Responsibilities

• Provide detailed information on processes, policies, and procedures.
• Liaise with contacts to ensure consistent administration procedures.
• Strengthen relationships with stakeholders and partners of strategic importance.
• Act as the first point of contact for program-related inquiries.
• Create and update job postings in the database.
• Update and maintain records; monitor and respond to inquiries.

Skills

Customer service

Written communication

Verbal communication

Time management

Organization

Teamwork

Attention to detail

Problem solving

Education

Advanced College Diploma

Tools

Microsoft Excel

Salesforce

Symplicity

Job description

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Date Posted: 10/22/2026
Req ID: 50605
Faculty/Division: University of Toronto Co-op
Department: University of Toronto Co-op
Campus: Tri-Campus
Position Number: 00056267
Existing Vacancy: Yes

Description:

About us:

The University of Toronto, Canada’s top-ranked university, is a place of energy, enthusiasm, and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars, and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities.

The University of Toronto has committed to an expansion of experiential learning opportunities for students, to enhance both the student learning experience and the University’s ability to support broader community and societal needs. Each of U of T’s three campuses are directing significant resources and energy into expanding experiential learning, particularly work integrated learning (WIL) programming such as co-op and internships. Our goal is to ensure our graduates remain amongst the most employable in the world.

The Faculty of Applied Science & Engineering’s Professional Experience Year (PEY) Co-op, the Faculty of Art & Science’s Arts & Science Internship Program (ASIP), the University of Toronto Scarborough’s Arts & Science Co-op and Management Co-op programs and the new UTM Co-op Internship program facilitate co-op and internship opportunities for more than 3,500 students from over 150 academic programs annually. These programs allow students to apply their academic learning in a real-world context, build valuable professional networks and skills, and explore career options. The five programs have formed a unique collaborative partnership called the Tri-Campus Co-op Partnership (TCP) that amplifies the strengths of the five programs, provides a seamless recruiting experience for employers, and expand the depth and breadth of work term opportunities available to TCP co-op and internship students.

The mandate of the U of T Co-op Hub team remains tri-campus in scope, ensuring that all activities and initiatives serve the equal benefit of the entire U of T Co-op community. The team is linked administratively to the Scarborough campus, however, currently travels and works at all three campuses.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence ). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Your opportunity:

Working under the direction of the Manager, Operations & Shared Services, the incumbent is part of the U of T Co-op Operations Hub which centrally supports the co-op student hiring process for all of the TCP co-op programs. The Recruitment Process Coordinator provides logistical support to our employer partners as they move through the co-op hiring process and is an important part of the employer’s client support team along with their external relations colleagues. Providing excellence in customer service, the incumbent ensures that the employer’s experience is seamless and positive, helping to make U of T every employer’s destination of choice when choosing where to recruit co-op students.

The Recruitment Process Coordinator will be responsible for overseeing the logistics of the hiring process for their assigned employers and ensuring that their corresponding external relations colleagues are well-informed on key strategic and partnership matters. The incumbent will vet and approve the co-op postings submitted by employers, ensure they are posted in a timely manner for co-op students to apply to in our shared system, alert the employer when and how student applications can be reviewed, arrange interviews, coordinate offers and complete all documentation needed in our shared system. In essence, the incumbent will be responsible for all communication and steps to encourage and facilitate the employers’ posting(s) to efficiently move through the process to the ultimate outcome, a co-op student being hired.

Together with their Operations Hub colleagues, the incumbent will monitor shared inboxes, respond to inquiries within their scope and triage other inquiries to teams across TCP. This includes monitoring inquiries from prospective employers and quickly distributing them to the appropriate external relations colleagues for expedient follow up.

Working together with colleagues from five different programs and with many employers to support, the incumbent will thrive in a collaborative, team-oriented and fast-paced environment with a lot of moving parts. The incumbent will have very strong attention to detail and use their time management skills to work efficiently to keep all their tasks well-coordinated, organized and communicated. As a team player, the incumbent will support their other Operations Hub and TCP colleagues during peak periods to ensure that everyone is supported and processes flow efficiently.

Your responsibilities will include:

• Providing detailed information on processes, policies, and procedures


• Liaising with contacts to ensure consistent administration procedures are followed


• Strengthening relationships with stakeholders and partners of strategic importance


• Acting as the first point of contact for program-related enquiries


• Creating and updating job postings in the database


• Updating and maintaining records


• Keeping well-informed on University programs, policies and procedures

Essential Qualifications:

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience


• Minimum of three (3) years of recent and related experience in a client-facing customer service role in an administrative setting and records and database administration


• Demonstrated experience working with a database and/or customer relationship management software, including data manipulation and reporting skills; advanced skills in Microsoft Excel required


• Very strong sense of customer service including delivering on time, friendly and supportive service to external partners and internal stakeholders


• Excellent written and verbal communication skills


• Must be able to stay organized, multi-task, prioritize and meet deadlines while exercising accuracy and keen attention-to-detail


• Very strong time management skills


• Ability to work under time constraints and workload pressures while maintaining sound judgment, tact, diplomacy, discretion, confidentiality and professionalism when dealing with employer partners, staff, students, faculty and leadership


• Proficiency with Microsoft Office Suite as well as the ability to adapt to and learn new technologies


• Demonstrated ability to coordinate efficient administrative processes and to maintain electronic filing systems


• Ability to work well in a team environment and maintain productive and respectful working relationships with all stakeholders


• Demonstrated behavior that indicates personal commitment to innovation, teamwork, flexibility, initiative, and integrity


• Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Assets (Nonessential):

• Experience working in a postsecondary environment


• Previous experience working in co-operative education departments or career services


• Experience with Symplicity’s CSM platforms


• Experience working with Salesforce

To be successful in this role you will be:

• Meticulous


• Organized


• Responsible


• Team player

Notes:

• This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline .

Closing Date: 11/01/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $70,633 with an annual step progression to a maximum of $90,329. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Divisional HR Office Email: [e-mail]

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail] .

The University of Toronto has implemented a process to substantiate Indigenous Membership/Citizenship/Enrolment for candidates who identify as Indigenous. For more information about this process, please refer to the Indigenous Substantiation Website .