Receptionist/Sales Administrator

Leggat Ancaster Toyota; Hamilton; Hybrid; CAD 28,000 - 30,000; Part time

Job summary

Leggat Ancaster Toyota is seeking a friendly Receptionist / Sales Administrator to join our team in a hybrid role. You will be the face of the dealership during evening hours and support the sales department with key administrative tasks in the afternoon.

Responsibilities include managing inventory records, handling customer follow-up after deliveries, answering calls, and assisting with licensing and banking paperwork.

Qualifications

• High school diploma or equivalent; business admin education is a plus.
• Experience in automotive dealership reception or admin is an asset.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Familiarity with PBS, Infostream, Spark is an asset.
• Comfortable making outbound customer calls.
• Ability to work evenings and Saturdays.
• Works well independently and as part of a team.

Responsibilities

• Reception and customer service.
• Answer and direct incoming calls professionally.
• Welcome showroom visitors and determine visit purpose.
• Cover reception during lunch break.
• Assist with daily calls as needed.
• Sales administration: New Vehicles.
• Prepare Factory Order List, Incoming Units List, and In Stock Units List.
• Process new and used order cars from the previous day.
• Tag sold incoming units in Infostream.
• Review dealer trade requests and submit dealer trade requests for our store.
• Prepare information for dealer trade pick-ups and collect receipts.
• Organize and maintain new car sold folders.
• Sales Administration: Used Vehicles.
• Stock in used vehicles traded in on the previous day.
• Confirm all used vehicles have correct status in PBS.
• Ensure open work orders for used vehicles.
• Compile a list of used vehicles without photos for Spark capture.
• Assist with wholesale unit captures.
• Licensing and Administration.
• Assist with vehicle licensing.
• Perform filing in Accounting.
• Complete ad hoc administrative tasks as required by Management.
• Customer Follow-Up.
• Send thank-you letters and accessory offers to customers who have taken delivery of new or used vehicles.

Skills

Verbal communication

Written communication

Organizational skills

Multi-tasking

Customer service

Teamwork

Independent work

Education

High school diploma

Post-secondary education in business administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PBS

Infostream

Spark

Job description

Leggat Ancaster Toyota | Receptionist | Opened on 11/08/2026 | Pay rate: $20-22 per hour

Leggat Ancaster Toyota is seeking an Receptionist / Sales Administrator to join our team!

In this hybrid role, you will be the voice and face of the dealership during evening hours while supporting the sales department with essential administrative work during the afternoon. You will keep new and used inventory records accurate, help deliver an excellent customer experience, and maintain strong follow-up with customers after delivery.

Compensation: $20 to $22 per hour, based on experience.

Hours of Work: Monday to Thursday, 1:00 pm to 8:00 pm and Saturday, 8:00 am to 5:00 pm.

Why Work for Leggat Auto Group:

As a large automotive group, you will have access to experienced professionals and unbeatable career growth opportunity.At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

• Career Growth Potential with 12 Dealerships and 650 Employees strong
  
• Drug, Dental and Extended Health Benefits
  
• Travel, Life Insurance and AD&D
  
• Consult+ Employee Assistance Program (EAP)
  
• Employee Recognition and Events
  
• Employee Pricing on Vehicle Purchases and Parts and Services
  
• Goodlife Membership Discounted Corporate Rate
  
• Free Parking
  
• Leggat Care Foundation, we support the communities in which we live and work
  
• We represent 80% of the Car Manufacturer Brands

Your Role:

• Reception and Customer Service
• Answer and direct incoming telephone calls professionally and courteously
• Welcome customers visiting the showroom and determine the purpose of their visit
• Cover reception during the day receptionist’s lunch break
• Assist with incoming calls throughout the day as needed
• Sales Administration: New Vehicles
• Prepare the Factory Order List, Incoming Units List, and In Stock Units List
• Process new and used order cars from the previous day
• Tag sold incoming units in Infostream
• Review dealer trade requests from other stores and submit dealer trade requests for our store
• Prepare information for dealer trade pick-ups and collect receipts/payments
• Organize and maintain new car sold folders
• Sales Administration: Used Vehicles
• Stock in used vehicles traded in on the previous day
• Confirm all used vehicles have the correct status in PBS
• Ensure every used vehicle has an open work order and that none have been missed
• Compile a list of used vehicles without photos for the next Spark capture
• Assist with wholesale unit captures
• Licensing and Administration
• Assist with vehicle licensing
• Perform filing in Accounting
• Complete ad hoc administrative tasks as required by Management
• Customer Follow-Up
• Send thank-you letters and accessory offers to customers who have taken delivery of new or used vehicles

What you Bring:

• High school diploma or equivalent; post-secondary education in business administration is an asset
• Previous experience in an automotive dealership, reception, or administrative role is an asset
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Familiarity with dealership software such as PBS, Infostream, and Spark is an asset
• Comfortable making outbound customer calls in a friendly, professional manner
• Ability to work independently and as part of a team
• Availability to work evenings and Saturdays

Why Work for Leggat Auto Group:

• Career Growth Potential with 12 Dealerships and 650 Employees strong
• Drug, Dental and Extended Health Benefits
• Travel, Life Insurance and AD&D
• Consult+ Employee Assistance Program (EAP)
• Employee Recognition and Events
• Employee Pricing on Vehicle Purchases and Parts and Services
• Goodlife Membership Discounted Corporate Rate
• Free Parking
• Leggat Care Foundation, we support the communities in which we live and work
• We represent 80% of the Car Manufacturer Brands

About Us

Established in 1922, Leggat Auto Group is a family-owned business with 12 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

Additional Information

Our Company proudlyprovides equal employment opportunities for all employees and applicants. We welcome and encourage applications frompeoplewith disabilities. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

This postingrepresentsa current vacancy within our organizationand our intention to hire for this role.

Artificial Intelligence (AI) may be used at any stage of the recruitment process. Bysubmittingyour application, you acknowledge and accept the use of AI as part of the hiring process.

Any misrepresentation of your qualifications, experience, or other aspects of your candidacy during the application, screening, and/or interview process may result in the withdrawal of your application or the rescission of any offer or intended offer of employment.

We do thank all applicants in advance, but only those selected forfurther considerationwill be contacted. Thank you for your interest!