Receptionist / Retail Support

Big Rock Brewery; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading brewery in Alberta seeks an administrative professional to manage reception duties and various administrative tasks. The ideal candidate will possess strong organizational skills and be able to engage effectively with guests while maintaining professionalism in a fast-paced environment. AGLC ProServe certification is required.

Qualifications

• Minimum 1 year experience in a fast-paced environment.
• Dependable with strong organizational and administrative skills.
• Legal drinking age, able to complete AGLC ProServe certification.

Responsibilities

• Perform various administrative tasks including filing and creating reports.
• Complete reception tasks and manage cash balancing.
• Engage positively with guests and handle incoming/outgoing couriers.

Skills

Strong organizational skills

Highly proficient administrative skills

Ability to positively engage with guests

Adaptability in fast-paced environment

Education

AGLC ProServe certification

Tools

Word

Excel

PowerPoint

Outlook

Job description

Are you looking for a job that allows you to demonstrate your engaging personality while representing some delicious, handcrafted, made in Alberta adult beverages? If you are highly collaborative, dependable, reliable, give attention to the details, have an eye for quality, and are rather crafty we have a role for you.

RESPONSIBILITIES

• Various administration tasks, including but not limited to : filing, shredding, updating pricing, merchandising and creating spreadsheets / reports
• Work directly with administrative team assisting in various administrative tasks when required
• Ensure daily reception tasks are completed each shift
• Count cash, opening / closing (computer / cash) float, operation of POS system and responsible for balancing daily sales.

Qualifications

• You must have (or be prepared to complete) AGLC ProServe certification.
• You must be of legal drinking age - 18 years of age or older
• Minimum 1 year of work experience working in a fast-paced environment, maintaining composure and professionalism while providing cheerful, informative service over the phone and in person
• Dependable and competent in all reception duties and able to perform related tasks answering phones, greeting guests, managing inbound and outbound courier requirements.
• Familiarity and comfort using Word, Excel, Powerpoint. Outlook.
• Strong organizational skills
• Highly proficient administrative skills
• Ability to positively and actively engage with guests
• Ability to adapt quickly in a fast-paced environment (phones, vendors, guests, customers, employees)
• Physically able to move kegs and packaged product
• Must be adept at engaging with all types of scenarios and personalities