Receptionist (part-time) - Open until filled - Applications processed as received

Powell River; Powell River; On-site; CAD 36,000 - 51,000; Full time

Benefits offered by this job

Union position

Job summary

Powell River is seeking a Receptionist to deliver front-line customer service at the Recreation Complex. You will respond to inquiries, process transactions, and assist with registration services for the Recreation Division, while keeping accurate records and supporting staff.

The ideal candidate has a high school diploma, WHMIS, First Aid with AED, basic computer skills, and strong communication. Hours include mornings, evenings, and weekends; union position with pay rate of 31.49 per hour.

Qualifications

• High School diploma or equivalent required.
• WHMIS certificate and First Aid with AED training required.
• Experience with clerical tasks and registration systems preferred.

Responsibilities

• Provide front-line customer service at the Recreation Complex.
• Process transactions and support registration services.
• Provide clerical support and maintain accurate records.
• Collaborate with staff to ensure smooth operations.

Skills

Customer service

Cash handling

Front desk

Cashiering

Education

High School (Grade 12)

WHMIS Certificate

First Aid & AED

Computer software training (3 months)

Tools

Office software

Registration systems

Job description

CLOSING DATE: Open until filled - Applications processed as received

DEPARTMENT: Parks, Recreation & Culture

DIVISION: Recreation

SECTION: Administration

About The Organization:

Powell River is where coastal living, community connection, and career opportunity come together. Nestled on the northern Sunshine Coast of British Columbia, this vibrant coastal city offers an increasingly rare combination of exceptional quality of life, access to nature, and attainable homeownership compared to many communities across the province.

Surrounded by the Salish Sea, pristine lakes, lush forests, and rugged mountains, Powell River blends the amenities of an urban centre with the warmth and sense of belonging of a close-knit community. Residents enjoy world-class hiking, mountain biking, kayaking, boating, fishing, diving, and camping, all just minutes from their own front door. Home to the renowned Sunshine Coast Trail and the qathet Canoe Route, Powell River is a destination where outdoor adventure is part of everyday life.

Beyond its natural beauty, Powell River is known for its vibrant arts and culture scene. Designated a Cultural Capital of Canada, the community offers a rich array of festivals, galleries, and cultural experiences that contribute to its distinct character and strong sense of place.

Rich in history and heritage, Powell River's Townsite Historic District reflects the community's forestry roots and unique architectural legacy. Today, that heritage is complemented by a diverse economy supported by forestry, tourism, healthcare, education, technology, and professional services.

For professionals and families seeking meaningful opportunities without compromising lifestyle, Powell River offers an exceptional place to live and work. With a strong sense of community, short commutes, diverse housing options, and unparalleled access to recreation, Powell River provides a compelling balance of career and quality of life.

JOB SUMMARY

The Receptionist provides front-line customer service to Recreation Complex users by responding to enquiries, processing transactions and supporting registration services. The incumbent provides clerical and administrative support to the Recreation Division and administration staff and maintains accurate records. The incumbent works collaboratively with staff to meet departmental administrative needs and support safe, respectful and inclusive delivery of service at the Recreation Complex.

REQUIRED QUALIFICATIONS

Education and Training:

High School (Grade 12). WHMIS Certificate. Intermediate First Aid Certification and AED Training. Minimum of three (3) months of accredited training in computer software and operating systems relevant to administrative support. Minimum typing speed of 35 words per minute.

Experience:

Six (6) months of related customer service experience such as cashiering, clerical or recreation administration experience.

Knowledge, Skills and Abilities:

Demonstrated ability to use standard office software, recreation-specific computer applications, administrative systems and office technology to complete routine administrative tasks accurately. Working knowledge of Recreation Complex operational policies and emergency procedures. Skill in communicating clearly, respectfully and professionally with the public, staff and facility users to support efficient front counter service and productive working relationships. Ability to apply sound judgment when handling routine enquiries, processing transactions and recognizing when referral or escalation is required. Ability to maintain accurate records related to registrations, admissions, contracts, bookings, inventory and first aid documentation. Skill in processing cash, balancing transactions and preparing bank deposits with accuracy and attention to detail. Ability to work within, and contribute to, a high-functioning team environment. Ability to organize work, manage competing requests and complete tasks accurately during busy service periods. Working knowledge of safe work procedures and ability to report hazards, incidents and unsafe conditions promptly. Ability to maintain confidentiality and handle sensitive customer, staff and incident information with discretion. Ability to approach work and relationships in a culturally sensitive and inclusive manner.

PAY RATE

This is a union position with the current pay rate of $31.49 per hour as outlined in the Canadian Union of Public Employees Local 798 Collective Agreement.

HOURS OF WORK

Varied schedule including early mornings, evenings, and weekends

T his position is to provide extra capacity and to cover for absences such as sick and vacation relief. It requires availability for both short-notice and pre-scheduled work.

We thank all applicants for their interest, however, we may choose to only acknowledge those applicants selected for interview.

The City of Powell River is an equal opportunity employer.

Applicants may be required to participate in formal testing and interviews and to provide documentation to demonstrate and support their qualifications.