Receptionist - Optometrist assistant

IRIS; Calgary; On-site; CAD 42,000 - 50,000; Full time

Benefits offered by this job

Advantageous bonus program

Group insurance with access to remote/

Job summary

IRIS CALGARY is seeking a Receptionist / Optometric assistant to support patient care and everyday clinic operations.

In this role you will greet patients, schedule appointments, assist doctors, and handle payments while maintaining a high standard of customer service in a busy eye-care setting.

Qualifications

• Experience in customer service.
• Ability to communicate with people.
• Comfortable taking and making phone calls.
• Good learning skills.
• High proficiency in English: fluently communicate in English, both verbally and in writing.
• Works well in a team and independently.

Responsibilities

• Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information
• Greet patients and schedule or cancel optical examinations and appointments.
• Invoicing and/or insurance payments from patients.
• Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF.
• Answer a high volume of calls and maintain a high pace level of work
• Assisting the doctors when needed

Skills

Experience in customer service

Ability to communicate with people

Phone calls

Good learning skills

English proficiency

Teamwork / independent work

Job description

IRIS CALGARY is looking for a Receptionist / Optometric assistant

If you are passionate customer service, you are the right person for this position.

You will have an exciting and varied job, based on the well-being of your patients, advice and service.

Iris West Market Square located by the Sirocco C-Train station

What we are looking for:

• Experience in customer service
• Ability to communicate with people
• Comfortable taking and making phone calls
• Good learning skills
• High proficiency in English: be able to fluently communicate in English, both verbally and in writing
• Works well in a team and independently

Receptionist/Optometric assistant’s primary responsibilities are:

• Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information
• Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments.
• Invoicing and/or insurance payments from patients.
• Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF.
• Answer a high volume of calls and maintain a high pace level of work
• Assisting the doctors when needed

IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family.

Such as:

• Advantageous bonus program in place
• Group insurance with access to remote physicians at no cost