Receptionist - DPM

DEL PROPERTY MANAGEMENT; Toronto; On-site; CAD 38,000 - 46,000; Full time

Job summary

DEL PROPERTY MANAGEMENT is seeking a friendly and organized receptionist to be the first point of contact for property owners, tenants, vendors, and visitors. You will maintain a welcoming reception area, manage calls and emails, and support property managers with daily administration.

The successful candidate will have a high school diploma, excellent communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with a professional phone manner.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel).
• Strong organizational skills with exceptional attention to detail.
• Outstanding customer service and ability to interact professionally with diverse stakeholders.
• Ability to multitask, prioritize effectively, and work independently.
• Professional appearance and demeanor.
• Discretion and ability to maintain confidentiality.

Responsibilities

• Greet and assist property owners, tenants, vendors, employees and visitors in a courteous and professional manner.
• Maintain reception area cleanliness, organization, and professional appearance.
• Monitor and manage visitor sign-in procedures and security protocols.
• Direct visitors to appropriate staff members or meeting rooms.
• Answer, screen, and direct incoming phone calls to appropriate departments or staff.
• Take accurate messages and relay information promptly.
• Respond to general inquiries from property owners, tenants, and vendors.
• Monitor and respond to general email inquiries as directed.
• Receive, sort, and distribute incoming mail, courier packages, and deliveries.
• Coordinate outgoing mail and courier services.
• Perform data entry and maintain accurate records in property management software systems.
• Process and file documents, work orders, and correspondence.
• Schedule and coordinate Boardroom bookings.
• Support property managers and office staff with administrative tasks as needed.
• Assist with special projects and other duties as assigned.
• Provide backup support to other administrative staff as needed.
• Maintain filing systems and condominium corporation records.
• Prepare notices and correspondence under supervisor guidance.

Skills

Customer service

Communication skills

Organizational skills

Professional phone manner

Multitasking

Attention to detail

Teamwork

Discretion

Education

High School Diploma

Tools

Microsoft Office Suite

Property management software

Job description

Role Summary:

Are you someone who enjoys helping people, creating positive first impressions, and keeping things organized behind the scenes?

We're looking for a professional, personable, and service-focused Receptionist to join our team. As the first point of contact, you'll play an important role in creating a welcoming experience while helping our team deliver exceptional service every day.

Key Responsibilities:

Front Desk & Visitor Management

• Greet and assist property owners, tenants, vendors, employees and visitors in a courteous and professional manner.
• Maintain reception area cleanliness, organization, and professional appearance.
• Monitor and manage visitor sign-in procedures and security protocols.
• Direct visitors to appropriate staff members or meeting rooms.

Communications

• Answer, screen, and direct incoming phone calls to appropriate departments or staff members.
• Take accurate messages and relay information promptly.
• Respond to general inquiries from property owners, tenants, and vendors.
• Monitor and respond to general email inquiries as directed.

Administrative Support

• Receive, sort, and distribute incoming mail, courier packages, and deliveries.
• Coordinate outgoing mail and courier services.
• Perform data entry and maintain accurate records in property management software systems.
• Process and file documents, work orders, and correspondence.
• Schedule and coordinate Boardroom bookings.
• Support property managers and office staff with administrative tasks as needed.

Other Duties as Assigned

• Assist with special projects and other duties as assigned.
• Provide backup support to other administrative staff as needed.
• Maintain filing systems and condominium corporation records.
• Prepare notices and correspondence under supervisor guidance.

Qualifications & Experience:

• A high school diploma or equivalent.
• Excellent verbal and written communication skills with a professional phone manner.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel).
• Strong organizational skills with exceptional attention to detail.
• Outstanding customer service skills and ability to interact professionally with diverse stakeholders.
• Ability to multitask, prioritize effectively, and work independently.
• Professional appearance and demeanor.
• Discretion and ability to maintain confidentiality.
• Punctual, reliable, and dependable.
• Positive attitude and team-oriented mindset.