Receptionist � Downtown Toronto

Indigo Group; Toronto; On-site; CAD 26,000 - 36,000; Full time

Job summary

Indigo Park Canada, based in Toronto, is seeking a Receptionist for the 69 Yonge Street office. You will greet visitors, answer calls, and provide administrative support to keep the office running smoothly in a fast-paced environment.

Ideal candidates have 2–3 years of office or administrative experience and 1–2 years in customer service, with solid Microsoft Office skills and strong communication. This on-site role offers an hourly wage of 22.50 CAD and regular 9-to-5 weekdays.

Qualifications

• 2–3 years of office or administrative experience.
• 1–2 years of customer service experience.
• Strong verbal and written communication skills.

Responsibilities

• Answer incoming calls promptly and professionally.
• Greet and assist customers and visitors in a friendly, professional manner.
• Respond to inquiries in person, over the phone, and in writing.
• Coordinate with customers, visitors, employees, and supervisors as required.
• Maintain reception duties and a welcoming environment.
• Perform data entry related to revenue collection databases and keep records accurate.
• Provide general administrative support (filing, office supplies).
• Assist Office Manager in maintaining a clean, organized office environment.
• Build and maintain positive working relationships with colleagues and customers.
• Maintain punctuality and professional appearance.

Skills

Customer service

Communication

Attention to detail

Time management

Organizational skills

Tools

Microsoft Office

Job description

Join Indigo Park Canada – Leading the Parking Industry!

At Indigo Park Canada, we don’t just manage parking — we lead the industry. As Canada’s #1 parking operator, we oversee 1,300+ locations nationwide, providing services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

We are currently seeking a Receptionist to join our Toronto office at 69 Yonge Street. In this role, you will serve as a key point of contact for customers and visitors while providing administrative support to the office. You will respond to inquiries, manage incoming calls, perform data entry and general office duties, and help maintain a professional, organized, and welcoming environment.

Why Join Indigo?

• Downtown Toronto location easily accessible by public transit

What Would You Be Doing?

• Answer incoming calls promptly and professionally while maintaining a high level of customer service.
• Greet and assist customers and visitors in a friendly, professional, and courteous manner.
• Respond clearly and effectively to customer and visitor inquiries in person, over the phone, and in writing.
• Communicate and coordinate with customers, visitors, employees, supervisors, and other relevant team members as required.
• Perform reception duties efficiently while maintaining a professional and welcoming environment.
• Perform data entry related to the revenue collection database and maintain accurate records.
• Provide general administrative support, including filing, ordering office supplies, and maintaining documentation.
• Assist the Office Manager in maintaining a clean, organized, and professional office environment.
• Build and maintain positive working relationships with colleagues, supervisors, customers, and the general public.
• Maintain consistent and professional attendance, punctuality, and personal presentation.
• Follow applicable workplace health and safety procedures.
• Perform other duties as assigned by management.

What Are the Working Conditions?

• Hourly Salary: $22.50 per hour
• Schedule: Monday to Friday, 8:30 AM – 5:00 PM
• Location: 69 Yonge Street, Toronto, ON
• On-site, customer-focused office environment.
• Regular interaction with customers, visitors, employees, and management.
• Must be comfortable managing phone, in-person, and administrative responsibilities throughout the workday.
• Regular computer and data-entry work.
• Must be able to sit and/or stand for extended periods of time.
• Must be able to manage multiple priorities while maintaining accuracy and professionalism.

What Are We Looking For?

• Minimum 2–3 years of office or administrative experience.
• Minimum 1–2 years of customer service experience.
• Intermediate proficiency in Microsoft Office.
• Strong verbal and written communication skills.
• Strong attention to detail and accuracy.
• Experience with data entry, filing, record keeping, and general office administration.
• Strong organizational and time-management skills.

What Will Set You Apart?

• Excellent customer service and interpersonal skills.
• Professional and courteous communication style, both in person and over the phone.
• Ability to manage multiple priorities while remaining organized and detail-oriented.
• Strong problem-solving skills and ability to respond effectively to customer inquiries.
• Ability to work independently while contributing effectively in a team-oriented environment.
• Reliable, punctual, and committed to maintaining professional workplace standards.

The composition of Indigo’s workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment without discrimination. Accommodations are available upon request throughout the recruitment process.

We thank all applicants for their interest in this position. However, due to the high volume of applications, only those selected for an interview will be contacted. No agency or applicant phone calls, please.