Receptionist - Bilingual Mandarin

TalentWorld; Toronto; On-site; CAD 24,000 - 34,000; Full time

Job summary

TalentWorld seeks a Host for our luxury client in Toronto, ON to deliver an exceptional first impression as the showroom host. You will greet guests, guide them through their visit, and ensure a warm, professional experience in a high-end environment.

Requirements include being 18+, fluent in Mandarin Chinese, and prior customer-facing experience. This onsite, 1-year contract offers $21/hour with weekends as needed. Apply today to join a dedicated team focused on outstanding service.

Qualifications

• Must be 18 years or older.
• Proficiency in Mandarin Chinese.
• Prior customer-facing experience preferred.
• Strong verbal communication and professional demeanor.
• Ability to work onsite and maintain privacy and confidentiality.

Responsibilities

• Greet customers on arrival with a friendly, professional introduction.
• Provide personalized service to guests and make them feel valued.
• Handle calls, schedule appointments, and direct inquiries to the right departments.
• Escort customers around the showroom and address questions with confidence.
• Use dealership systems to manage data while maintaining confidentiality.

Skills

Mandarin Chinese

Verbal communication

Attention to detail

Team collaboration

Customer service

Tools

Dealership systems

Job description

TalentWorld is seeking a highly motivated and enthusiastic Host to join one of top clients team in Toronto, ON.TalentWorld is currently hiring a Host for our luxury client, where you'll play a crucial role in creating an exceptional first impression for every customer. As the first point of contact, you'll provide a warm, welcoming experience that embodies the prestige and elegance of the brand. If you have a passion for customer service and enjoy working in a high-end environment, we want to hear from you.Host Responsibilities:-Greet customers as they arrive, ensuring a friendly and professional introduction to their visit.Provide personalized service to customers, making sure they feel comfortable and valued throughout their visit. Offer refreshments and ensure their needs are met.Handle incoming calls with professionalism, answer customer inquiries, schedule appointments, and direct calls to the appropriate departments.Walk with customers around the dealership, provide information, and answer any questions they may have.Continuously check in with customers, ensuring their satisfaction with their experience, and offer refreshments or amenities as needed.Use dealership systems to manage customer data, appointments, and service requests while maintaining strict confidentiality and adhering to data privacy standards.Stay informed about the dealership's offerings, products, and services to assist customers with relevant information.Work closely with the sales, service, and management teams to provide a seamless and outstanding customer experience.Host Qualifications:-Must be 18 years or older.Proficiency in Mandarin Chinese, this is a bilingual rolePrior experience in a customer-facing role is preferred, with a passion for delivering top-tier service.Strong verbal communication skills with the ability to engage customers in a friendly, confident, and professional manner.Comfortable using dealership systems, managing customer data, and understanding privacy and confidentiality practices.High attention to detail, ensuring accurate handling of customer inquiries and requests.Must maintain a well-groomed and polished appearance to reflect the dealership’s standards.Ability to work collaboratively with others to ensure an excellent customer experience.Employment Details:-Work Type: 1 year contractSalary: $21/hourWork Model: Onsite Monday – Friday, Weekends as needed.Interested in the Host position in Toronto, ON? Apply today and you could be working tomorrow.Accommodations are available upon request to support your participation during all stages of the recruitment processThis posting is for a position that is currently vacant within one of our client organizationsTalentWorld is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. Embracing diversity, all are welcome to apply.Please note that AI tools may be used to support the screening, assessment, or selection of applicants for this position.#TWGTA