Receptionist/Administration

Melt Body Health; Windsor; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Product sales commission

Employee discounts on treatments andSk

Paid training and team events

On-site parking

Paid time off

Job summary

Melt Body Health, an established body contouring and skincare clinic in Windsor, Ontario, seeks a Front Desk Coordinator who takes ownership of the appointment calendar. This is not a basic receptionist role and requires proactive calendar filling, client follow-ups, and efficient clinic operations.

The candidate will actively manage bookings, make outbound confirmation calls, and handle inquiries across calls, texts, emails, and social media. 40 hours/week with weekend availability required.

Qualifications

• Minimum 1 year of proven experience managing appointment calendars in a busy service business.
• Experience proactively filling cancellations and rebooking clients.
• Confident making outbound calls and communicating with clients.

Responsibilities

• Actively manage the calendar and fill cancellations and open appointment slots.
• Make outbound calls to confirm appointments and rebook clients.
• Follow up with cancelled, missed, and overdue clients.
• Answer calls, texts, emails, and social media inquiries promptly.
• Schedule appointments, process payments, and maintain client records.
• Support treatment package bookings and product sales.
• Assist with daily clinic operations.

Skills

Calendar management

Outreach calls

Multitasking

Independent work

Tools

Appointment booking software

Job description

MUST HAVE 1–3 YEARS OF EXPERIENCE MANAGING AND FILLING APPOINTMENT CALENDARS IN A BUSY SALON, MED SPA, OR SIMILAR BUSINESS. IF YOU DO NOT HAVE THIS EXPERIENCE, PLEASE DO NOT APPLY.

Location: Windsor, Ontario
Job Type: Full-Time, Permanent
Pay: $20–$25/hour + commission

About the Position

Melt Body Health is an established, award-winning body contouring and skincare clinic seeking an experienced, highly organized Front Desk Coordinator.

This is not a basic receptionist role. We need someone who takes ownership of the appointment calendar, proactively fills openings, follows up with clients, and keeps our clinic running efficiently.

Responsibilities

• Actively manage the calendar and fill cancellations and open appointment slots.
• Make outbound calls to confirm appointments and rebook clients.
• Follow up with cancelled, missed, and overdue clients.
• Answer calls, texts, emails, and social media inquiries promptly.
• Schedule appointments, process payments, and maintain client records.
• Support treatment package bookings and product sales.
• Assist with daily clinic operations.

Requirements

• Minimum 1 year of proven experience managing appointment calendars in a salon, med spa, dental, chiropractic, or similar appointment-based business.
• Experience proactively filling cancellations and rebooking clients.
• Confident making outbound calls and communicating with clients.
• Strong organizational, multitasking, and time-management skills.
• Reliable, detail-oriented, and able to work independently.
• Experience with appointment booking software.

Schedule

Monday–Thursday: 10 AM–6 PM
Saturday: 9 AM–3 PM

Saturday availability is mandatory.

What We Offer

• $20–$25/hour based on experience.
• Product sales commission.
• Employee discounts on treatments and skincare.
• Paid training and team events.
• Supportive, professional work environment.

We are looking for someone proactive who sees an opening in the calendar and takes immediate action to fill it.

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Company events
• On-site parking
• Paid time off

Work Location: In person