Receptionist

3 Twelve Beauty Lounge; Calgary; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Dental and vision care

Massage and wellness benefits

Commission on services and products

Additional employee benefits

Job summary

3Twelve Beauty Lounge, a luxury spa and salon in downtown Calgary at CORE Shopping Centre, is seeking a confident receptionist to deliver a seamless guest experience from arrival to checkout at CORE Shopping Centre.

You will be the friendly face at the front desk, manage bookings, process payments, encourage rebooking, and support the salon team. We offer $18–$22 per hour plus 10% commission, plus dental and vision care.

Qualifications

• At least 6 months of reception or front desk experience in a spa, salon or beauty environment.
• At least 6 months of administrative experience.
• Weekend availability.
• Confidence using booking software and point-of-sale systems.
• Strong communication skills in English.
• Excellent organization and attention to detail.
• Discretion when handling guest information.

Responsibilities

• Welcoming guests and managing check-in and checkout
• Booking, confirming and rescheduling appointments
• Managing cancellations and waitlists to help keep the schedule full
• Processing payments and completing daily reconciliation accurately
• Encouraging rebooking and recommending suitable services and retail products
• Responding professionally to guest inquiries and reviews
• Keeping the reception and retail areas clean, organized and well stocked

Skills

Reception experience

Administrative experience

Weekend availability

Booking software

POS systems

English communication

Organization

Discretion

Job description

3Twelve Beauty Lounge | Calgary, AB – CORE Shopping Centre | Full-Time

$18–$22 per hour + 10% commission on services and products

Do you enjoy creating a great first impression and making every guest feel genuinely welcome?

3Twelve Beauty Lounge is a luxury spa and salon in downtown Calgary, and we’re looking for a confident, organized Receptionist to help deliver a seamless guest experience from arrival to checkout.

The Role

You’ll be the friendly face of our front desk, keeping appointments organized, supporting guests and helping the salon run smoothly.

Your responsibilities will include:

• Welcoming guests and managing check-in and checkout
• Booking, confirming and rescheduling appointments
• Managing cancellations and waitlists to help keep the schedule full
• Processing payments and completing daily reconciliation accurately
• Encouraging rebooking and recommending suitable services and retail products
• Responding professionally to guest inquiries and reviews
• Keeping the reception and retail areas clean, organized and well stocked

The Person

We’re looking for someone who is professional, approachable and calm under pressure.

You will need:

• At least 6 months of reception or front desk experience in a spa, salon or beauty environment
• At least 6 months of administrative experience
• Weekend availability
• Confidence using booking software and point-of-sale systems
• Strong communication skills in English
• Excellent organization and attention to detail
• Discretion when handling guest information

Retail sales experience, knowledge of spa and salon services, or additional languages would be an advantage.

What We Offer

• $18–$22 per hour
• 10% commission on services and products
• Dental and vision care
• Massage and wellness benefits
• Additional employee benefits

Our current hours are Monday to Sunday, 10am–6pm, although these may change as we grow.