Receptionist

Pier Law & Mediation; Vancouver; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Salary commensurate with experience

Paid vacation and holidays

Collaborative legal team environment

Job summary

Pier Law & Mediation in Vancouver is seeking a professional receptionist to be the first point of contact for clients and visitors. The role supports daily operations in a busy legal office and requires excellent communication, sound judgment, and the ability to manage multiple priorities with discretion.

The successful candidate will greet clients, handle calls, schedule meetings, manage mail and deliveries, and assist with confidential client intake while supporting lawyers and legal

Qualifications

• 2+ years of experience in a receptionist or front-desk role, preferably in a professional services or legal environment.
• Strong verbal and written communication skills
• Professional demeanor and polished presentation
• Excellent interpersonal and customer service skills
• Ability to manage multiple tasks while remaining calm and organized
• Strong attention to detail and reliability
• Proficiency with Microsoft Office and general office equipment
• Ability to handle sensitive and confidential information with discretion

Responsibilities

• Greet clients and visitors in a professional and welcoming manner
• Answer and direct incoming calls promptly and courteously
• Schedule appointments and manage meeting room bookings
• Receive, sort, and distribute mail, couriers, and deliveries
• Maintain reception area, boardroom and meeting spaces in a professional manner
• Assist with client intake and ensure confidentiality of information
• Assist legal assistants and lawyers as needed
• Manage incoming and outgoing correspondence
• Perform general administrative support tasks, including data entry and filing
• Adhere to firm policies, procedures, and confidentiality requirements

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Multi-tasking

Attention to detail

Discretion

Microsoft Office

Job description

We are a well-established, medium-sized law firm providing Family Law services across multiple cities in British Columbia. Our firm values professionalism, accuracy, discretion, and strong internal controls. We foster a collaborative environment and are committed to maintaining the highest ethical and regulatory standards.

Position Summary

We are seeking a professional, personable, and highly organized Receptionist to serve as the first point of contact for clients and visitors. This role is essential to the smooth daily operation of the firm and requires excellent communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced legal environment.

Key Responsibilities

• Greet clients and visitors in a professional and welcoming manner
• Answer and direct incoming calls promptly and courteously
• Schedule appointments and manage meeting room bookings
• Receive, sort, and distribute mail, couriers, and deliveries
• Maintain reception area, boardroom and meeting spaces in a professional manner
• Assist with client intake and ensure confidentiality of information
• Assist legal assistants and lawyers as needed
• Manage incoming and outgoing correspondence
• Perform general administrative support tasks, including data entry and filing
• Adhere to firm policies, procedures, and confidentiality requirements

Qualifications & Experience

• 2+ years of experience in a receptionist or front-desk role, preferably in a professional services or legal environment
• Strong verbal and written communication skills
• Professional demeanor and polished presentation
• Excellent interpersonal and customer service skills
• Ability to manage multiple tasks while remaining calm and organized
• Strong attention to detail and reliability
• Proficiency with Microsoft Office and general office equipment
• Ability to handle sensitive and confidential information with discretion

Preferred Assets

• Previous experience working in a law firm
• Familiarity with legal terminology or practice management software
• Experience handling high call volumes

What We Offer

• Competitive salary commensurate with experience
• Paid vacation and statutory holidays
• Opportunity to be part of a collaborative and respected legal team