Receptionist

Baker Tilly Canada; Southwestern Ontario; On-site; CAD 30,000 - 32,000; Full time

Benefits offered by this job

Health benefits

GRSP / TFSA after 1 year

Job summary

Baker Tilly Canada is seeking a Receptionist in Chatham, Ontario, to greet clients, answer calls, and support the accounting team. The role emphasizes professionalism, discretion, and excellent communication as you manage front desk operations and document workflows.

The position is permanent, full-time with Monday–Friday hours and occasional Saturdays during tax season. Benefit details include health coverage and retirement plan matching after a probationary period.

Qualifications

• Experience in an accounting office or professional services is preferred but not required.
• Attention to detail with ability to manage multiple tasks during peak periods.
• Professionalism, discretion, and client-focused approach.
• Excellent verbal and written communication skills.
• Ability to work both independently and with a team.

Responsibilities

• Greet clients and visitors in a professional and welcoming manner.
• Answer, screen, and direct incoming calls with accuracy.
• Manage mail, courier packages, and confidential documents securely.
• Maintain front desk, waiting area, and meeting rooms in a tidy state.
• Assist accounting team with scanning, filing, data entry, and document prep for meetings.
• Update client lists and contact information as directed.
• Help organize tax documents flow during peak seasons.
• Perform other administrative and reception duties as assigned.

Skills

Customer-focused

Multitasking

Interpersonal skills

Verbal and written communication

Independent and team player

Job description

Be part of something bigger. Build with us today — Now, for tomorrow.

At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one—because the steps you take today define your tomorrow.

We are looking for a Receptionist to join our team—a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll collaborate with a dynamic team of professionals, united by a shared commitment to making a difference—for our clients, our communities, and one another.

Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with clarity.

“There is no limit to the growth opportunities at Baker Tilly. We pride ourselves on promoting talent when we see it, and work with each professional to define what success means for them.”

Your role:

• Greet clients and visitors in a professional and welcoming manner, ensuring a positive first impression of the accounting office.
• Answer, screen, and direct incoming phone calls, providing accurate information or directing inquiries to the appropriate team members.
• Manage incoming and outgoing mail, courier packages, and confidential client documents, ensuring secure handling at all times.
• Maintain the front desk area, client waiting area, and meeting rooms in a clean and organized condition.
• Support the accounting team with administrative tasks such as scanning, filing, data entry, and preparing documents for client meetings.
• Maintain and update client lists or contact information as directed.
• Help organize and track the flow of client tax documents during peak seasons.
• Perform other administrative and reception duties as assigned to enhance overall office efficiency.

Other delegated tasks that may be assigned by a Manager or Partner.

What you bring to the table:

• Previous experience in an accounting office or professional services environment is preferred but not required.
• Exceptional attention to detail with the ability to manage multiple tasks effectively, especially during busy tax seasons.
• Strong interpersonal skills and a client-focused approach, demonstrating professionalism and discretion.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a team.
• Strong time-management skills, with the ability to prioritize based on workload demands.
• Comfortable handling confidential financial documents and sensitive client information.

What’s in it for you?

• Health Benefits: Medical, Vision, Life Insurance, LTD (after applicable period), $1000/year toward uncovered expenses after completing a 90-day probation period.
• GRSP match or TFSA after 1 year of employment.

Where you’ll work:

Chatham, Ontario

Job type:

Permanent, Full-time

Your schedule:

Monday to Friday (Saturdays during tax season)

Salary range: $21.50 - $23.00

When you join Baker Tilly, you become part of something bigger—an ambitious, forward-thinking company that puts people first. Ideas matter, perspectives count, and every contribution builds a stronger future. If you’re ready to make an impact, we’re ready to meet you.

We are committed to transparency in our hiring process. Please note the following information regarding this job posting.

Position Status:

• Existing Vacancy: This job posting is for an existing vacancy within our organization. The position has become available due to an employee departure.

We offer a competitive remuneration package based on experience and qualifications.

Baker Tilly is an equal opportunity employer dedicated to fostering, supporting, and celebrating a diverse workplace. Upon request, we will accommodate accessibility needs throughout the recruitment and selection process and for our staff. Please let us know during the application process.