Receptionist

Baker Tilly International; Chatham; On-site; CAD 45,000 - 48,000; Full time

Benefits offered by this job

Health benefits

GRSP match

TFSA after 1 year

Job summary

Baker Tilly International in Chatham, Ontario is hiring a Receptionist to greet clients, manage calls, and support the accounting team with essential administrative tasks in a permanent full-time role.

This position offers daily front-desk duties, mail handling, and coordination of meeting rooms, with on-site work and opportunities to grow within a global advisory and accounting firm focused on client service and professional development.

Qualifications

• Previous experience in an accounting office or professional services environment is preferred but not required.
• Exceptional attention to detail with the ability to manage multiple tasks effectively, especially during busy tax seasons.
• Strong interpersonal skills and a client-focused approach, demonstrating professionalism and discretion.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a team.
• Strong time-management skills, with the ability to prioritize based on workload demands.
• Comfortable handling confidential financial documents and sensitive client information.
• #LI-Onsite

Responsibilities

• Greet clients and visitors in a professional and welcoming manner, ensuring a positive first impression of the accounting office.
• Answer, screen, and direct incoming phone calls, providing accurate information or directing inquiries to the appropriate team members.
• Manage incoming and outgoing mail, courier packages, and confidential client documents, ensuring secure handling at all times.
• Maintain the front desk area, client waiting area, and meeting rooms in a clean and organized condition.
• Support the accounting team with administrative tasks such as scanning, filing, data entry, and preparing documents for client meetings.
• Maintain and update client lists or contact information as directed.
• Help organize and track the flow of client tax documents during peak seasons.
• Perform other administrative and reception duties as assigned to enhance overall office efficiency.
• Other delegated tasks that may be assigned by a Manager or Partner.

Job description

Be part of something bigger. Build with us today — Now, for tomorrow.

At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one—because the steps you take today define your tomorrow.

We are looking for a Receptionist to join our team—a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll collaborate with a dynamic team of professionals, united by a shared commitment to making a difference—for our clients, our communities, and one another.

Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with clarity.

“There is no limit to the growth opportunities at Baker Tilly. We pride ourselves on promoting talent when we see it, and work with each professional to define what success means for them.”

Your role:

• Greet clients and visitors in a professional and welcoming manner, ensuring a positive first impression of the accounting office.
• Answer, screen, and direct incoming phone calls, providing accurate information or directing inquiries to the appropriate team members.
• Manage incoming and outgoing mail, courier packages, and confidential client documents, ensuring secure handling at all times.
• Maintain the front desk area, client waiting area, and meeting rooms in a clean and organized condition.
• Support the accounting team with administrative tasks such as scanning, filing, data entry, and preparing documents for client meetings.
• Maintain and update client lists or contact information as directed.
• Help organize and track the flow of client tax documents during peak seasons.
• Perform other administrative and reception duties as assigned to enhance overall office efficiency.

Other delegated tasks that may be assigned by a Manager or Partner.

What you bring to the table:

• Previous experience in an accounting office or professional services environment is preferred but not required.
• Exceptional attention to detail with the ability to manage multiple tasks effectively, especially during busy tax seasons.
• Strong interpersonal skills and a client-focused approach, demonstrating professionalism and discretion.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively within a team.
• Strong time-management skills, with the ability to prioritize based on workload demands.
• Comfortable handling confidential financial documents and sensitive client information.
• #LI-Onsite

What’s in it for you?

• Health Benefits: Medical, Vision, Life Insurance, LTD (after applicable period), $1000/year toward uncovered expenses after completing a 90-day probation period.
• GRSP match or TFSA after 1 year of employment.

Where you’ll work:

Chatham, Ontario

Job type:

Permanent, Full-time

Monday to Friday (Saturdays during tax season)

Salary range:$21.50 - $23.00

When you join Baker Tilly, you become part of something bigger—an ambitious, forward-thinking company that puts people first. Ideas matter, perspectives count, and every contribution builds a stronger future. If you’re ready to make an impact, we’re ready to meet you.

We offer a competitive remuneration package based on experience and qualifications.

Baker Tilly is an equal opportunity employer dedicated to fostering, supporting, and celebrating a diverse workplace. Upon request, we will accommodate accessibility needs throughout the recruitment and selection process and for our staff. Please let us know during the application process.