Receptionist

Dulibaninsurance; Ontario; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a seasonal opportunity in a professional environment. Join a dedicated team that values honesty and integrity while delivering exceptional client service. This role involves answering calls, greeting visitors, and assisting with client payments in a fast-paced setting. With a commitment to community engagement and employee development, this position offers a chance to gain valuable experience in the insurance industry. If you're reliable, organized, and eager to learn, this is the perfect opportunity for you.

Benefits

Paid Time Off to Volunteer

Training and Development Opportunities

Qualifications

• Strong communication and interpersonal skills are essential.
• Previous customer service experience is an asset.

Responsibilities

• Answer incoming calls and direct clients to the right department.
• Greet visitors and guide them to the appropriate team member.
• Process client payments and assist with cash handling.

Skills

Communication Skills

Interpersonal Skills

Client-focused Attitude

Multitasking

Organizational Skills

Education

Customer Service Experience

Tools

Computer Skills

Job description

Niagara Regional Municipality (Fonthill), Canada | Posted on 05/01/2025

• City Niagara Regional Municipality (Fonthill)
• Country Canada

Job Description

Are you looking for a meaningful seasonal opportunity in a professional, fast-paced environment? Interested in gaining valuable experience in a growing industry?

At Duliban Insurance, honesty, integrity, and hard work are the values that guide everything we do. We’re committed to delivering exceptional client service by combining cutting-edge technology with our strong community roots. As a proud local business with a big vision, we welcome enthusiastic individuals to join our award-winning Dream Team for the summer—and see what a career in insurance can offer!

Primary Responsibilities

• Answer incoming phone calls and text messages, and direct clients to the right person or department
• Greet walk-in visitors and guide them to the appropriate team member
• Process client payments and help with basic cash handling and deposits
• Handle incoming and outgoing mail, including packages and courier deliveries
• Keep the reception and waiting areas clean, organized, and welcoming
• Follow all company health and safety policies
• Support other tasks as needed
  

Requirements

Preferred Skills & Qualifications

• Strong communication and interpersonal skills
• Friendly, professional, and client-focused attitude
• Comfortable using a computer and learning new systems
• Ability to multitask and stay organized in a busy environment
• Reliable, punctual, and able to work independently or as part of a team
• Previous customer service or receptionist experience is an asset, but not required
• Available to work in-person, Monday to Friday
  

The Company

Duliban Insurance Brokers is an award-winning third generation brokerage that has been consistently named a top insurance workplace, winning Brokerage of the Year (2019), and Lincoln’s Business of the Year (2022). With offices across Niagara and Haldimand, our team prides itself on helping clients find simple, affordable solutions to all their auto, home, business and farm insurance needs.

As a valued Dream Team Member, you receive:

• Paid time off to volunteer in the community

• Training and development opportunities

Become a valued member of the Duliban Dream Team and work alongside dedicated, motivated individuals committed to the communities we serve. Come and join us!