Unit Secretary (CUPE), Emergency - Casual - Markham Stouffville Hospital

Oak Valley Health; Markham; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading healthcare organization in Markham is seeking a Unit Secretary for the Emergency department. The role involves clerical and receptionist duties, ensuring efficient operations. Ideal candidates will have emergency department experience and strong communication skills. Join a dedicated team focused on delivering exceptional patient care.

Qualifications

• Previous Emergency Department unit secretary experience required.
• Strong knowledge of medical terminology required.
• Ability to prioritize and manage multiple demands in a fast-paced environment essential.

Responsibilities

• Perform clerical duties including filing, organizing, and patient registration.
• Answer and direct telephone calls and receive visitors.
• Support the efficient operation of the Emergency department.

Skills

Communication

Critical Thinking

Customer Service

Interpersonal Skills

Organizational Skills

Tools

MEDITECH

Job description

Unit Secretary (CUPE), Emergency - Casual - Markham Stouffville Hospital page is loaded

Unit Secretary (CUPE), Emergency - Casual - Markham Stouffville Hospital

Apply locations Markham, Ontario time type Part time posted on Posted 2 Days Ago time left to apply End Date: May 24, 2025 (5 days left to apply) job requisition id JR102291

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage

• You are a patient and/or client centered individual who performs at an exemplary standard

• You are a team player with excellent communication, critical thinking and prioritization skills

Posting Closing Date: May 23rd, 2025

What we are looking for:

The Unit Secretary is a valuable member of the Emergency team and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties. The clerical aspect of the role includes: filing, recording, organizing and inputting physician orders, ordering supplies, photocopying, patient registration as necessary, booking appointments as necessary and performing special projects as requested. The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel and giving information related to patient care as authorized by a registered nurse.

What you bring to the role:

• Previous Emergency Department unit secretary experience required
• Demonstrated strong knowledge of medical terminology required
• Proficient computer and typing skills
• Demonstrated strong customer service, interpersonal and written and verbal communication skills essential
• Demonstrated customer service skills
• Ability to prioritize and manage multiple demands in a fast paced environment essential
• Demonstrated strong interpersonal skills, both oral and written
• MEDITECH computer experience preferred
• Strong critical thinking, problem solving and decision-making skills with a high attention to detail essential
• Demonstrated excellent organizational skills
• Demonstrated good attendance and performance records with the ability to maintain these same standards
• Ability to work independently with minimal supervision in a team environment required
• Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

Work Schedule:

The successful candidate must be available to work 7.5 hour shifts Days (7:30-15:30), Evenings (15:30-23:30), and Nights (23:30-7:30), including weekdays, weekends and holidays.

Please note schedules may change due to operational needs.

Compensation:

CUP C03

Range:

$27.51 - $30.95

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations.Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one ofForbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.Learn more about our commitment to EDIB .

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