Receptionist

HUB International; Leamington; On-site; CAD 40,000 - 43,000; Full time

Benefits offered by this job

Extended health benefits

Disability insurance

RRSP matching

Paid time off benefits

Eligible bonuses

Commissions for some positions

Job summary

HUB International in Leamington, ON is seeking a dedicated office receptionist to transform our front desk into a welcoming hub. You will greet visitors, manage inquiries, and support day-to-day operations, ensuring smooth communications and logistics across the office.

The ideal candidate has at least 1 year of customer service or administrative experience, strong interpersonal skills, and proficiency with Word, Excel, and Outlook.

Qualifications

• A minimum of one (1) year of customer service and/or administrative experience.
• Excellent interpersonal and communication skills both written and verbal.
• Proficiency with Microsoft Office Suite products specifically Word, Excel and Outlook.
• Strong customer service focus with the ability to deliver positive customer experiences.
• High level of organization and ability to manage high-volume of calls and requests.

Responsibilities

• Greet visitors in person or by phone and direct them appropriately.
• Maintain directories and provide instructions to visitors and staff.
• Sort and forward emails and faxes; handle incoming/outgoing courier and mail.
• Log payments from clients and issue receipts; assist with daily deposits.
• Keep reception area clean and organized; support team with related tasks.

Skills

Customer service

Communication skills

Tools

Microsoft Office Suite

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

About The Role

We're seeking a dedicated professional who can transform our Leamington, ON office into a haven of order and welcoming vibes. From ensuring our meeting rooms are prepped and perfect to warmly greeting our diverse array of visitors, your touch will be felt in every corner. As the pulse of our bustling office, you'll be at the helm of communications, handle day-to-day operations, and ensure that every logistical detail sings in harmony. Come, be the heartbeat that keeps us thriving. Join our team!

What You'll Do

• Welcomes visitors by greeting them, in person or over the telephone, answering or referring inquiries.
• Directs visitors by maintaining employee and department directories, giving instructions.
• Sort and forward incoming emails and faxes received.
• Handle incoming and outgoing courier (including regular mail); open, stamp, sort and label for distribution.
• Maintaining stock and availability of office supplies by ordering as required.
• Accept and log payments received from clients into broker management system; provide receipts for payments received and perform daily deposits.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.

Qualifications and expertise that pave the way for Success

• A minimum of one (1) year of customer service and/or administrative experience.
• Excellent interpersonal and communication skills both written and verbal.
• Proficiency with Microsoft Office Suite products specifically Word, Excel and Outlook.
• Strong customer service focus with the ability to deliver positive customer experiences.
• High level of organization and ability to manage high-volume of calls and requests.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities.

Your Advancement and Well-being: Our Priority

• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.

The expected salary range for this position is $40,000-43,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.

• extended health benefits
• disability insurance
• RRSP matching
• paid-time-off benefits
• eligible bonuses
• commissions for some positions

What we offer you

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans.
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance.
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career.

The HUB difference

HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

AI and Automation Notice:

HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates - all decisions are made through human review.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.