Receptionist

Formulafordlincoln; Guelph; On-site; CAD 23,000 - 32,000; Full time

Job summary

Guelph Nissan Infiniti, part of Queenston Automotive Group, seeks a Sales Receptionist to greet customers, answer calls, manage appointments, and provide administrative support at the dealership in Guelph. The role involves vehicle licensing, records, and dealership operations support in a fast-paced setting.

Ideal candidates bring strong customer service, organization, and teamwork skills, plus proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• 2+ years of office administration or customer-service experience preferred.
• Experience in automotive dealership or with CDK is an asset.
• Proficiency with Microsoft Office is required.

Responsibilities

• Greet customers, answer calls, and schedule appointments.
• Provide general administrative support to the dealership team.
• Assist with vehicle administration, licensing, and documentation.
• Maintain a professional and welcoming showroom environment.
• Follow dealership policies and safety procedures.

Skills

Customer service

Communication

Interpersonal skills

Organization

Multitasking

Teamwork

Education

High school diploma

Post-secondary education asset

Tools

Microsoft Office

CDK

Dealer management systems

Job description

Guelph Nissan Infiniti | Nissan Receptionist | Opened on 09/03/2026 | Pay rate: $20-20 per hour

About Guelph Nissan Infiniti

AtGuelph Nissan Infiniti, we are passionate about providing an exceptional customer experience and helping our guests find the right vehicle to fit their lifestyle and needs. As one of Guelph's trusted automotive dealerships, we have built our reputation on professionalism, integrity, strong customer relationships, and a commitment to outstanding service.

We are looking for motivated individuals who enjoy working with people, thrive in a fast-paced environment, and are driven to build long-term relationships with customers. Joining our team means becoming part of a dealership culture that values teamwork, accountability, continuous improvement, and customer satisfaction.

Guelph Nissan Infiniti is proud to be part ofQueenston Automotive Group, a family-owned automotive organization with more than 55 years of success. As part of our team, you'll have access to the support, resources, and career development opportunities that come with being part of a well-established and growing automotive group.

Job Summary

As theSales Receptionistat Guelph Nissan Infiniti, you will be one of the first points of contact for customers entering the dealership. You will greet customers, answer incoming calls, manage appointments, assist with customer inquiries, and provide general administrative support to the dealership team.

In addition to front desk responsibilities, this role supports dealership operations including vehicle administration, licensing, garage register updates, demo and loaner tracking, filing, deposits, petty cash, purchase orders, cheque processing, and other administrative tasks

Key Responsibilities

• Greet customers, visitors, and vendors in a professional and courteous manner.
• Answer incoming calls, assist with inquiries, and direct customers to the appropriate department or team member.
• Manage appointments, customer deliveries, and front desk communication.
• Provide dealership administration support, including filing, mail processing, office supplies, purchase orders, and document management.
• Support vehicle inventory administration, including used vehicle stocking, wholesale documentation, licensing, garage register updates, demo and loaner tracking, and related dealership records.
• Assist with financial and operational administration, including deposits, petty cash, cheque processing, driver pay documentation, and financial record keeping.
• Support a clean, professional, and welcoming showroom and customer-facing environment.
• Follow all company policies, health and safety requirements, and dealership procedures.
• Perform other duties as assigned by management.

Qualifications

• Strong customer service, communication, and interpersonal skills.
• Excellent organization, time management, and attention to detail.
• Ability to manage multiple priorities in a fast-paced dealership environment.
• Professional, positive, and team-oriented attitude.
• High school diploma or equivalent required.
• Post-secondary education in Business Administration, Accounting, Finance, Office Administration, or a related field is considered an asset.
• Minimum two (2) years of office administration, accounting support, dealership administration, customer service, or related experience preferred.
• Previous automotive dealership experience is considered an asset.
• Experience with vehicle inventory administration, vehicle licensing, financial processing, and dealership management systems is considered an asset.
• Proficiency with Microsoft Office applications is required. Experience with CDK and manufacturer systems is considered an asset.
• A valid Ontario Class G Driver's Licence is preferred but not required.

Queenston Automotive Group Employee Value Proposition

At Queenston Automotive Group, our Employee Value Proposition is centered around fostering a dynamic and collaborative work environment wherePassionately Driven, We Not Me, Always Moving Forward, Find a Way, and Results Matterare not just our core values—they are the driving force behind our success. What our employees do truly counts, and we empower our teams to contribute their unique skills and perspectives to make a meaningful impact. We are committed to providing a supportive, inclusive, and rewarding workplace where employees can grow and succeed.

Why Join Us?

• Join a respected dealership with a strong reputation in the Guelph community.
• Represent an innovative and highly regarded automotive brand.
• Benefit from ongoing training, coaching, and professional development opportunities.
• Comprehensive health and wellness benefits.
• RRSP Matching Program.
• Participate in employee events, recognition programs, and team-building activities.
• Be part of Queenston Automotive Group and enjoy opportunities for long-term career growth and advancement.
• Work in a collaborative environment where your contributions truly make a difference.

Join us in shaping the future, where your passion, innovation, and actions truly matter.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.