Receptionist

Toyota Northwest Edmonton; Edmonton; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Full benefit programs

Competitive compensation plans

Employee and Family Assistance Program

Collaborative work environment

Job summary

Toyota Northwest Edmonton is seeking a part-time Receptionist to join our team of customer-focused professionals. You’ll work evenings and weekends, serving as the first point of contact and handling a busy multi-line phone system while supporting administrative tasks.

As the director of first impressions, you’ll deliver exceptional service, coordinate with sales, and assist with payments, inventory stock-in, CRM updates, and other duties as required in a fast-paced, process-driven dealership

Qualifications

• Minimum High School Diploma.
• Post-Secondary Education Preferred.
• Previous customer service/administrative experience required.

Responsibilities

• Greet customers and manage in-person interactions.
• Operate a busy multi-line phone system and direct inquiries.
• Support sales coordination and basic administration tasks.
• Post payments, assist with inventory stock-in and dealer trade coordination.
• Maintain CRM records and other administrative duties as required.

Skills

Customer service

Administrative duties

Phone system management

Communication

Organization

Education

High school diploma

Post-secondary education (preferred)

Tools

CRM software

Multi-line phone system

Job description

Toyota Northwest Edmonton is currently seeking a Part-TimeReceptionist to join our team of customer focused professionals within our high volume and process-driven dealership to work evenings and weekends.

Purpose/Summary of Position:

As the “director of first impressions” for the dealership, the Receptionist maintains a consistently professional appearance, a friendly and welcoming disposition with customers, guests and staff and maintains a positive and courteous demeanor in all interactions.In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationshi

Candidates must possess:

• Minimum High School Diploma
• Post-Secondary Education Preferred
• Previous customer service/administrative experience required

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support