Receptionist

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Full benefits

Competitive compensation

Employee Assistance Program

Collaborative work environment

Job summary

Toyota On The Park in Toronto is seeking a Receptionist to be the first point of contact for customers and visitors in a high-volume dealership. You will manage a busy multi-line phone system, greet guests professionally, coordinate sales activities, and assist with light administrative tasks including payments posting, inventory updates, dealer trades, and CRM data entry.

The ideal candidate has a high school diploma and customer service experience, with a professional, courteous and proactive

Qualifications

• Customer service experience essential.
• Strong organizational skills.
• Proactive and reliable.
• Experience with CRM a plus.

Responsibilities

• Operate busy multi-line phone system.
• Greet guests and customers professionally.
• Coordinate sales-related activities.
• Handle payments posting and light administrative tasks.
• Update CRM records and assist with inventory/trade coordination.

Skills

Customer service

Organization

Proactivity

Problem solving

Communication

Education

High School Diploma

Post-Secondary Education Preferred

Job description

Toyota On The Park is currently seeking a Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

As the “director of first impressions” for the dealership, the Receptionist maintains a consistently professional appearance, a friendly and welcoming disposition with customers, guests and staff and maintains a positive and courteous demeanor in all interactions.In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and priorisation abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Minimum High School Diploma
• Post-Secondary Education Preferred
• Previous customer service/administrative experience required

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Toyota On The Parkis an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at [phone] or [e-mail] tomake your needs known in advance.