Receptionist

Dilawri Group of Companies; Brampton; On-site; CAD 38,000 - 40,000; Full time

Job summary

Dilawri Group of Companies is seeking a Full Time Receptionist to join the team at Frost GM. This role handles telephone communications, welcomes customers, and manages licensing and administrative tasks in a automotive dealership setting.

The ideal candidate will have at least two years of reception experience, excellent communication skills, and a collaborative approach. Licensing and CRM experience are preferred, with Monday–Friday availability and some Saturdays as needed.

Qualifications

• Two years of reception experience or equivalent.
• Excellent telephone demeanor and ability to accurately record messages and information.
• Excellent oral and written communication skills.
• Pleasant, friendly manner.
• Organizational ability and attention to detail.
• Ability to take ownership of problems with a positive attitude and bring them to completion.
• Ability to remain calm and focused under all circumstances to deliver exceptional service to customers.
• Ability to work in a team environment to achieve common goals.
• Dealership experience preferred.
• One-Eighty or CRM experience preferred.
• Must be available Monday to Friday with Saturdays shifts as needed.
• Licensing experience required.

Responsibilities

• Telephone communications and reception.
• Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit.
• Vehicle licensing and administration.
• Participate in dealer trade; prepare information for pick-up and collect receipts/payments.
• Participate in administrative tasks.

Skills

Telephone etiquette

Written communication

Customer service

Organizational skills

Ownership mindset

Calm under pressure

Team player

Reception experience

Dealership experience

CRM experience

Tools

CRM system (One-Eighty)

Job description

If youare looking to grow your career with an organization driven by excellence,integrity, and innovation, Dilawri offers an environment where people aresupported and empowered to succeed.

Foundedin 1985, Dilawri is Canada’s largest automotive group and one of Canada’s BestManaged Companies. Dilawri operates over 80 franchised dealerships,representing more than 35 of the world’s most respected automotive brandsacross British Columbia, Alberta, Saskatchewan, Ontario, Quebec, andWashington, DC.

With ateam of more than 4,000 employees, Dilawri fosters a culture rooted incollaboration, accountability, and continuous learning. Our values ofExcellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide howwe work, how we lead, and how we serve our customers and communities. Throughthe DilawriFoundation , we are also committed to making a meaningful impact inthe communities we serve.

Discoverhow you can build your career with Dilawri .

Dilawri Group is now actively searching for aFull Time Receptionisttojoin the team at Frost GM.

Pay Rate: $ 38,000 to $40,000 annual salary

Responsibilities:

• Telephone communications and reception
• Welcome customers visiting the Dealership showroomand inquire as to the purpose of their visit
• Vehicle licensing and administration
• Participate in dealer trade; prepare informationfor pick-up and collect receipts/payments
• Participate in administrative tasks

Qualifications:

• Demonstrated excellent telephone demeanor andability to accurately record messages and information
• Excellent oral and written communication skills
• Demonstrated pleasant, friendly manner
• Organizational ability and attention to detail
• Ability to take ownership of problems with apositive attitude and bring them to completion
• Ability to remain calm and focused under allcircumstances to deliver exceptional service to customers
• Ability to work in a team environment to achievecommon goals
• Two (2) years of reception experience, orequivalent
• Dealership experience preferred
• One-Eighty or customer relationship managementsystem experience preferred
• Must be available Monday to Friday with Saturdayshifts as needed
• Licensing experience required

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you.

ABOUT US

In addition to working with and learning from a team of leadingprofessionals in the automotive industry, our benefits include:

• Discounted employeevehicle purchase program
• Job-specific coaching& training programs
• Employee wellness &assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrityand innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and iscommitted to providing a workplace free from harassment and discrimination. Weare committed to recruiting, hiring, training and promoting qualified people ofall backgrounds, and make all employment decisions without regard to anyprotected status. Accommodation isavailable upon request for applicants with disabilities in the recruitment andassessment process and when hired.