Receptionist

Levante Living; Arnprior; On-site; CAD 18,000 - 23,000; Part time

Job summary

Levante Living in Arnprior, Ontario, is seeking a friendly, patient individual for a part-time front desk/administrative support role within our residence. You will answer phones, greet visitors, assist residents, and help with daily operations in a fast-paced team environment.

Ideal candidates have office experience, strong communication and organizational skills, and the ability to lift up to 20 pounds. This 21-hour-per-week role offers a supportive workplace in a growing retirement living

Qualifications

• Previous experience in a similar role is preferred and office procedures familiarity.
• Excellent interpersonal and written and verbal communication abilities.
• Ability to work in a fast-paced environment.
• Strong organizational and time-management skills.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office (Word/Excel).
• Ability to lift up to 20 pounds.

Responsibilities

• Answers telephone and greets visitors; relays calls and messages.
• Interacts with residents, answers questions, and responds to requests.
• Conducts a daily census of residents at meal times.
• Responds to resident/family concerns and escalates when needed.
• Supports other team members and departments.
• Assists in daily operations of the residence as needed.
• Provides coffee/tea service and clears dishes in dining rooms as required.
• Other tasks as assigned.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Customer service

Teamwork

Microsoft Office

Excel

Word

Tools

Microsoft Office

Excel

Word

Job description

About Levante Living
Our mission at Levante Living is to provide a supportive and caring experience for our residents,
families, and team members. For us, this is more than a job; it’s a passion. Together, we create a
space at each residence where ongoing enrichment helps both residents and team members
thrive. Levante Living is a rapidly growing retirement living portfolio (24 properties under
management), primarily in secondary markets with a mix of independent and assisted living
suites. We believe in living our values to build a culture rooted in respect and teamwork, and we
remain focused on excellence in team member experience, resident satisfaction, and financial
performance.

The responsibilities of the role include but are not limited to:

• Answers telephone and greets visitors. Responds to routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel
• Regular interaction with residents answering their questions, redirecting, responding to their requests
• Conducts a daily census of residents at meal time
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Department Manager or Executive Director
• Participates as a member of the work team and provides support to other team members and departments
• Assists in the daily operations of the residence by doing the following tasks:
• Help in the dining room by providing coffee and tea service and clearing dishes at lunch and dinner seeting, if only required occasionally
• Other tasks as assigned

The ideal candidates will possess:

• Previous experience working in a similar position required (including a working knowledge of office procedures)
• Excellent interpersonal and communication skills (both written and verbal)
• Ability to work in a fast paced environment;
• Good organizational and time management skills.
• Excellent customer service skills;
• Ability to work independently and as part of a team;
• Proficient in Microsoft Office, with a working knowledge of Excel and Word
• Ability to lift up to 20 pounds
• Combination of sitting, walking, standing throughout the shift.

This is Non Union 21 hours per week position.