Reception & Sales Support Specialist — Elevate Customer Experience

Westeck Windows and Doors; Chilliwack; In loco; CAD 42.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

RRSP matching

EFAP

Ongoing learning / development

Descrizione del lavoro

Westeck Windows and Doors in Chilliwack, BC is seeking a Reception & Sales Support Coordinator who will be the first contact for customers, visitors, and callers while providing administrative support to the Sales team.

You will enter and maintain customer and lead data, organize sales documents, and help move information between Sales and internal departments. A 2+ year background in reception or office administration and solid MS Office skills are essential.

Competenze

• High school diploma or equivalent is required.
• 2+ years in reception, customer service, sales support, or office administration.
• Strong communication and organizational skills; detail-oriented.

Mansioni

• Welcome customers, visitors, and employees in a professional, responsive, and welcoming manner.
• Answer and direct incoming calls and inquiries, connecting people with the appropriate team member.
• Assist customers with routine questions and route them to the right place.
• Help maintain a professional, organized reception area.
• Provide day-to-day administrative support to the Sales team.
• Enter and maintain customer, lead, and sales information accurately in the systems.
• Prepare, organize, and maintain sales-related information and documentation.
• Support the flow of information between Sales, customers, and internal departments.
• Assist with general administrative activities to keep the Sales team organized and responsive.
• Accurately capture and communicate information needed by Sales and other internal departments.
• Prepare correspondence, documents, reports, and other materials as required.
• Maintain organized electronic and physical records.
• Support general office administration and other activities as business needs evolve.

Conoscenze

Customer service

Data entry

Attention to detail

Written communication

Verbal communication

Multitasking

Independent work

Team collaboration

Manufacturing experience

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Westeck Windows and Doors in Chilliwack, BC is seeking a Reception & Sales Support Coordinator who will be the first contact for customers, visitors, and callers while providing administrative support to the Sales team.

You will enter and maintain customer and lead data, organize sales documents, and help move information between Sales and internal departments. A 2+ year background in reception or office administration and solid MS Office skills are essential.