Reception - Concierge

Amica Mature Lifestyles Inc.; Victoria; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading company in senior living solutions is seeking a Concierge in Victoria to enhance the resident experience by providing exceptional customer service and administrative support. The role involves being the first point of contact for residents and visitors, hence a friendly and professional demeanor is essential. The successful candidate will thrive in a fast-paced environment, demonstrating flexibility and proficiency in MS Office.

Qualifications

• Experience in office environment required.
• Ability to interact with the public in a friendly manner.
• Flexibility to work various shifts.

Responsibilities

• Greet and interact with residents and visitors.
• Respond to inquiries at the front desk.
• Perform basic accounting and administrative duties.

Skills

Customer Service

Professionalism

Administrative Skills

Education

Previous office experience

Tools

MS Office

Job description

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

The Opportunity :

As the Concierge, you are the first point of contact for all residents, families, and team members. With each interaction, you will create a positive and welcoming environment for everyone, utilizing your strong customer service and administrative experience. You will thrive in a fast-paced atmosphere, always maintaining professionalism.

What you will be doing :

• Greet and interact with residents, visitors and members of the public in a friendly and professional manner
• Respond to front-desk inquiries by providing information about
• Answer phone calls, emails, and other messagesredirecting to appropriate parties
• Perform basic accounting functions and provide assistance as required
• General administrative duties and maintaining the resident file system

What you will bring :

• Proficiency with MS Office, including Word, Excel, Outlook and PowerPoint.
• Previous experience in an office environment
• Flexibility to workdays, evenings and weekends

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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Concierge • Victoria, Capital Regional District, Canada