Reception - Concierge

Amica Senior Lifestyles; Aurora; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in senior living is seeking a dedicated Receptionist - Concierge to join their team. In this pivotal role, you will be the first point of contact for residents and visitors, creating a welcoming atmosphere through exceptional customer service. Your administrative expertise will shine as you manage inquiries, assist with basic accounting tasks, and maintain resident files. This position offers the chance to make a real impact in the lives of seniors while working in a fast-paced and supportive environment. If you are passionate about providing outstanding service and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Strong customer service and administrative experience required.
• Flexibility to work days, evenings, and weekends.

Responsibilities

• Greet and interact with residents and visitors professionally.
• Handle front-desk inquiries and perform basic accounting functions.

Skills

Customer Service

Administrative Skills

MS Office Proficiency

Education

High School Diploma

Relevant Office Experience

Tools

MS Office

Job description

Job Description

RECEPTION – CONCIERGE

Amica Aurora Promenade

Full Time

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

The Opportunity:

As the Concierge, you are the first point of contact for all residents, families, and team members. With each interaction, you will create a positive and welcoming environment for everyone, utilizing your strong customer service and administrative experience. You will thrive in a fast-paced atmosphere, always maintaining professionalism.

What you will be doing:

• Greet and interact with residents, visitors and members of the public in a friendly and professional manner
• Respond to front-desk inquiries by providing information about
• Answer phone calls, emails, and other messagesredirecting to appropriate parties
• Perform basic accounting functions and provide assistance as required
• General administrative duties and maintaining the resident file system

What you will bring:

• Proficiency with MS Office, including Word, Excel, Outlook and PowerPoint.
• Previous experience in an office environment
• Flexibility to workdays, evenings and weekends

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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