Receiver

Farm Boy Inc.; Ottawa; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discount 10%

On-the-job training

Opportunities for internal promotion

Health benefits

Job summary

Farm Boy Inc. in Ottawa, Ontario, is looking for a team member to help keep our store running smoothly by supporting product flow and delivering friendly, reliable service to customers and suppliers.

You’ll work with perishable goods, receive deliveries, maintain clean areas, and follow safety policies. The role requires physical effort, a flexible schedule including evenings, weekends, and holidays, and a commitment to high standards.

Qualifications

• Customer service experience, preferably with perishable goods.
• Ability to obtain power equipment certification for handling materials.
• Attention to detail and cleanliness in a busy store environment.
• Must be physically able to lift up to 80 lbs and perform the role safely.

Responsibilities

• Deliver friendly and engaging customer service to support Farm Boy’s shopping experience.
• Welcome, greet, and assist customers using Farm Boy Service Standards.
• Receive, unload, and distribute products to departments and coolers safely.
• Verify delivery quantities and report discrepancies to leadership.
• Maintain clean, safe, and organized work/storage areas; perform housekeeping.
• Handle merchandise returns as required.
• Follow Health & Safety and Food Safety policies and equipment usage.
• Support store operations with other related duties as needed.

Skills

Customer service

Attention to detail

Physical fitness (lift up to 80 lbs)

Teamwork & communication

Flexible schedule

Tools

Power equipment certification

Pallet jacks & stackers

Job description

If you’re looking for more, you’ve come to the right place.

From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.

Job Description

Be part of what makes us different. You’ll help keep the heart of our store running smoothly by supporting product flow and delivering friendly, reliable service to both customers and suppliers. Through attention to detail, teamwork, and a commitment to safety and quality, you’ll play an important role in ensuring our departments are well‑stocked and ready to serve our customers each day. Here are some of the other ways you’ll help us stand out:

• Deliver friendly and engaging customer service that supports Farm Boy’s commitment to the best fresh shopping experience.
• Welcome, greet, and assist customers using Farm Boy Service Standards as needed.
• Receive, unload, and distribute products to designated departments and coolers in a safe and efficient manner.
• Verify delivery quantities, inspect product quality, and report any discrepancies to the leadership team.
• Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and general equipment maintenance.
• Handle merchandise returns, including skids and bins, as required.
• Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
• Support store operations by assuming other related duties on a periodic basis.

Qualifications

What you bring to the table. We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Up to 6 months of previous experience in a similar role, preferably working with perishable goods.
• Ability to become certified to operate power material handling equipment, including pallet jacks and stackers.
• The ability to work independently while taking pride in high‑quality results, attention to detail, and cleanliness standards.
• A collaborative, team‑oriented approach supported by strong communication and organizational skills.
• Comfortable in a physically active role that includes lifting and handling products up to 80lbs., along with frequent climbing, reaching, bending, and twisting throughout the shift.
• Works confidently across varied environments, including receiving areas, coolers, and freezers, with exposure to colder, damp, and high‑activity conditions and required protective equipment.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What We Bring To The Table

At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Additional Information

Grow a Career with us... Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving! We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non‑traditional career paths. We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them. We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.