Salary: $140,000–$165,000 CAD per year, plus eligibility for an annual performance bonus
Relocation Assistance: Available, including coverage of relocation expenses
Job Description
Position Summary
Our client is seeking an experienced Ready Mix Operations Manager to lead concrete supply operations supporting a major infrastructure project in Kitimat, British Columbia.
The successful candidate will be responsible for the overall management, coordination, and performance of ready-mix concrete operations, including plant production, dispatch, logistics, fleet coordination, production planning, quality control, safety, maintenance, and workforce management. This role ensures that concrete products are produced and delivered safely, efficiently, on schedule, and in accordance with customer specifications, contractual obligations, and project requirements.
The Ready Mix Operations Manager will provide operational leadership across production, dispatch, logistics, fleet, quality control, maintenance, materials, and staffing. Acting as the central point of accountability, the manager will coordinate resources and ensure reliable concrete supply across multiple projects, contracts, and customers.
This position requires extensive knowledge of ready-mix concrete operations, strong leadership capabilities, and the ability to manage a demanding infrastructure environment where production volumes, pour schedules, delivery requirements, and customer priorities may change frequently.
Role Purpose
The primary objective of this role is to provide centralized operational leadership for concrete supply operations supporting major infrastructure projects, ensuring that customer expectations, project schedules, and contractual commitments are consistently met.
Success in this position will be measured by the ability to:
- Maintain a safe working environment and prevent operational incidents.
- Meet customer pour schedules and concrete delivery commitments.
- Ensure consistent concrete quality and compliance with required specifications.
- Coordinate multiple contracts, customers, projects, and concrete mix requirements.
- Maintain adequate plant, fleet, material, equipment, and workforce capacity.
- Identify and address operational constraints before they affect project delivery.
- Respond effectively to production, quality, equipment, logistics, and scheduling challenges.
- Maintain clear communication among operations teams, customers, contractors, and project stakeholders.
- Manage resources efficiently while maintaining appropriate cost and operational controls.
- Anticipate future concrete demand and ensure the operation is prepared to meet short- and long-term requirements.
Key Responsibilities
Concrete Supply and Operational Execution
- Oversee daily concrete production and delivery activities supporting major infrastructure and related construction projects.
- Ensure all concrete orders are produced and delivered safely, efficiently, accurately, and on time.
- Monitor current and upcoming concrete pour schedules across active contracts.
- Coordinate plant production, dispatch, trucking, materials, quality control, maintenance, and labour requirements.
- Develop operational plans for major pours and periods of increased concrete demand.
- Identify potential operational challenges and implement solutions to minimize service disruptions.
Multi-Contract and Customer Coordination
- Maintain oversight of active concrete supply contracts and related construction activities.
- Understand individual contract requirements, including mix specifications, volumes, schedules, delivery arrangements, testing requirements, and service expectations.
- Maintain accurate visibility of upcoming concrete demand across all projects and contracts.
- Participate in customer and contractor planning meetings as required.
- Communicate changes to pour schedules, volumes, specifications, and project requirements promptly to relevant operational teams.
- Maintain records of significant operational events, delays, disruptions, and customer concerns.
- Coordinate priorities across multiple projects to ensure reliable service and effective resource utilization.
Concrete Quality and Specification Compliance
- Ensure all concrete supplied meets approved mix designs, customer specifications, project requirements, and applicable industry standards.
- Work closely with Quality Control personnel to maintain consistent production standards and concrete performance.
- Ensure batching, production, testing, and quality procedures are followed throughout operations.
- Maintain effective communication between Operations and Quality Control regarding upcoming pours and specialized mix requirements.
- Ensure contract-specific specifications and mix designs are clearly communicated and properly implemented.
- Address quality concerns promptly and coordinate corrective actions where necessary.
Production Capacity and Resource Planning
- Convert customer forecasts and project schedules into operational plans for plants, trucks, operators, drivers, materials, maintenance, and quality personnel.
- Coordinate workforce schedules to meet anticipated production requirements.
- Ensure sufficient supplies of cementitious materials, aggregates, admixtures, fuel, and other essential production inputs.
- Work with suppliers to manage inventory levels, material availability, and potential supply‑chain risks.
- Monitor operational capacity and proactively address resource shortages or scheduling conflicts.
- Align production capabilities with changing customer demand and project timelines.
Plant, Fleet, and Equipment Reliability
- Ensure concrete plants and supporting equipment are ready to meet scheduled production requirements.
- Coordinate with maintenance personnel to monitor equipment condition, preventative maintenance, repairs, and planned downtime.
- Schedule maintenance activities to minimize disruption to customer commitments.
- Monitor mixer truck availability and coordinate fleet requirements with dispatch and maintenance teams.
- Conduct regular operational planning meetings to clarify upcoming requirements, responsibilities, constraints, and priorities.
- Support the reliable operation of plant equipment and fleet resources through effective planning and coordination.
- Lead plant supervisors, batch plant operators, dispatch personnel, drivers, and other operational employees.
- Establish clear expectations for safety, customer service, quality, productivity, and accountability.
- Ensure appropriate staffing levels are maintained to support scheduled operations.
- Promote teamwork, effective communication, and consistent operational standards.
- Monitor employee performance and address operational or workforce concerns in a timely manner.
Customer and Project Relations
- Serve as the primary operational contact for significant concrete supply matters.
- Maintain regular communication with client project teams, contractors, construction managers, and other customers.
- Participate in project coordination meetings and forward‑planning discussions.
- Communicate production capacity, delivery capabilities, operational limitations, and upcoming requirements clearly.
- Respond promptly to customer concerns and coordinate appropriate corrective actions.
- Maintain a professional, solution‑oriented approach while protecting operational capabilities and contractual commitments.
Health, Safety, and Environment (HSE)
- Take accountability for leading safety indicators and overall regional safety performance.
- Implement the Health, Safety, and Environment (HSE) Program and ensure applicable program