Ramp Agent - Full Time (YUL)

Starlink Aviation; Dorval; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Uniform provided

Competitive salary

Flexible schedule

On-site free parking

RRSP

3 weeks vacation

5 personal days

Group insurance

Job summary

Starlink Aviation in Dorval, Canada, is seeking a ramp agent. You will greet passengers and crew, prepare aircraft, guide movements on the ramp, tow and refuel aircraft, and handle load/unload tasks while ensuring safety at all times.

Strong customer service and teamwork are essential. The role requires bilingual English/French communication, a valid Canadian work permit, and the ability to lift up to 50 lbs.

Qualifications

• Must have a Canadian work permit.
• Bilingual in French and English.
• High school diploma or equivalent.
• Ability to lift up to 50 lbs.
• Valid driver’s license (class 5).
• Possess AVOP or be prepared to obtain within 3 months.
• Eligible to obtain RAIC.
• Experience in aviation is an asset.

Responsibilities

• Greet passengers and crew in a professional, courteous manner.
• Respect safety rules on the ramp and in the hangar at all times.
• Prepare aircraft for flight and customer acceptance.
• Guide aircraft during arrivals and departures with hand signals.
• Tow aircraft; refuel aircraft; load/unload equipment.
• Transport passengers/crew members and perform related tasks.

Skills

Bilingual (French/English)

Interpersonal skills

Communication skills

Leadership

Education

High school diploma or equivalent

Tools

Class 5 driver’s license

AVOP (Airside Driver’s Licence)

RAIC eligibility

Canadian work permit

Job description

Under the supervision of the Ground Operations Manager, the incumbent acts as a ramp agent. He/she performs the work of the ramp agent and provides a safe, professional, courteous and polite experience for passengers and crew members.

Description of the main duties:

• Greet passengers and crew members in a professional, courteous and respectful manner;
• Respect at all times the application of safety rules on the ramp and in the hangar;
• Prepare aircraft for flight and customer acceptance;
• Guide aircraft during arrivals and departures, using hand signals;
• Tow aircraft;
• Refuel aircraft;
• Load/unload;
• Transport passengers/crew members;
• Other related tasks.

Conditions

• Available Monday to Sunday
• 11-hour shift

• Day shift or Night shift

• Must have a Canadian work permit at a minimum;
• Valid driver's license (class 5);
• Class 3 driver’s license (an asset);
• Hold an Airside "D" Driver's Licence (AVOP), or be prepared to obtain one within the first 3 months of employment;
• Eligible to obtain a Restricted Area Identification Card (RAIC);
• Bilingual (French and English spoken);
• Client interaction, operational efficiency: Frequent contact with an international and complex clientele speaking a language other than French.
• Experience in aviation (an asset);
• High school diploma or equivalent;
• Ability to work in different climatic conditions (hot and cold);
• Ability to lift heavy objects (50 lbs).

Profile

• Excellent interpersonal skills, ability to work alone or as part of a team;
• Demonstrate leadership and initiative;
• Excellent communication skills;
• Responsible, rigorous, conscientious;
• Safe behaviour and priority management.

• Experienced and dynamic team!
• Uniform provided
• Competitive salary
• Flexible schedule
• On-site free parking
• Company events
• RRSP
• 3 weeks of vacation after the first year in service
• 5 personal days off
• Full range of benefits:
  • Group insurance including :
  • Assistance program for employees and their families
  • Postal Pharmacy
  • Short and long term disability, dental, and drug life insurance