Ramp Agent

Starlink Aviation inc; Dorval; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Uniform provided

On-site free parking

RRSP

3 weeks vacation after first year

5 personal days off

Group insurance including Assistance

Job summary

Starlink Aviation inc. is seeking a ramp agent to join our on-site operations in Dorval. The role focuses on safe, professional handling of passengers and crew, coordinating aircraft movements and supporting quick turnaround times on the ramp.

You will greet incoming flights, ensure safety compliance, oversee loading, refueling and movement of aircraft, and collaborate with teams to deliver a seamless ramp operation. Bilingual French/English required; aviation experience is a plus.

Qualifications

• Excellent interpersonal skills and ability to work alone or in a team.
• Demonstrate leadership and initiative in a dynamic environment.
• Excellent communication skills and poise in customer interactions.

Responsibilities

• Greet passengers and crew in a professional, courteous manner.
• Enforce safety rules on ramp and in hangar at all times.
• Prepare aircraft for flight and customer acceptance.
• Guide aircraft during arrivals and departures using hand signals.
• Tow aircraft as required and refuel aircraft.
• Load and unload cargo and baggage as needed.
• Transport passengers and crew members safely.
• Perform other related ramp duties as assigned.

Skills

Interpersonal skills

Leadership

Communication skills

Safety and priority management

Education

High school diploma

Job description

Under the supervision of the Ground Operations Manager, the incumbent acts as a ramp agent. He/she performs the work of the ramp agent and provides a safe, professional, courteous and polite experience for passengers and crew members.

Description of the main duties:

• Greet passengers and crew members in a professional, courteous and respectful manner;
• Respect at all times the application of safety rules on the ramp and in the hangar;
• Prepare aircraft for flight and customer acceptance;
• Guide aircraft during arrivals and departures, using hand signals;
• Tow aircraft;
• Refuel aircraft;
• Load/unload;
• Transport passengers/crew members;
• Other related tasks.

Conditions

• Available Monday to Sunday
• 11-hour shift
• Day shift or Night shift

Requirements

• Must have a Canadian work permit at a minimum;
• Valid driver's license (class 5);
• Class 3 driver’s license (an asset);
• Hold an Airside "D" Driver's Licence (AVOP), or be prepared to obtain one within the first 3 months of employment;
• Eligible to obtain a Restricted Area Identification Card (RAIC);
• Bilingual (French and English spoken);
• Client interaction, operational efficiency: Frequent contact with an international and complex clientele speaking a language other than French.
• Experience in aviation (an asset);
• High school diploma or equivalent;
• Ability to work in different climatic conditions (hot and cold);
• Ability to lift heavy objects (50 lbs).

Profile

• Excellent interpersonal skills, ability to work alone or as part of a team;
• Demonstrate leadership and initiative;
• Excellent communication skills;
• Responsible, rigorous, conscientious;
• Safe behaviour and priority management.

Benefits

• Experienced and dynamic team!
• Uniform provided
• Competitive salary
• Flexible schedule
• On-site free parking
• Company events
• RRSP
• 3 weeks of vacation after the first year in service
• 5 personal days off
• Full range of benefits:
• Group insurance including :
• Assistance program for employees and their families
• Postal Pharmacy
• Short and long term disability, dental, and drug life insurance