Quick Lane Service Advisor

Capital Auto Mall; Regina; On-site; CAD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay plans

Paid flex time and scheduling

Medical and dental benefits

Short-Term and Long-Term disability

Health Spending Account

Employee Family Assistance Program

Employee discounts on vehicle, parts,

Corporate cell phone plan rates

Years of service recognition gifts

Job summary

Capital Ford Lincoln Regina is seeking a Quick Lane Service Advisor who thrives in a fast-paced automotive environment and delivers outstanding guest service. You will greet guests, educate on recommended maintenance, create repair orders with estimates, review completed work with customers and process payments to ensure a positive experience.

Training is provided. Capitalize on a strong team culture at Capital Ford Lincoln Regina with comprehensive benefits and growth opportunities across the

Qualifications

• Valid Driver's License is required.
• Excellent communication and interpersonal skills.
• Experience in automotive service is a plus but not required.

Responsibilities

• Greet guests warmly and set a positive first impression.
• Educate guests on recommended maintenance and upsell appropriately.
• Create accurate repair orders with cost and time estimates.
• Review work with guests and process payments.
• Ensure every customer leaves satisfied.

Skills

Communication skills

Driver's License

Guest service

Team player

Job description

Company:Capital Ford Lincoln Inc.Are you passionate about providing top-notch guest service in a fast-paced automotive environment?Capital Ford Lincoln Regina is looking for a Quick Lane Service Advisor to join our team!The Quick Lane Service Advisor is the first point of contact for guests coming in for oil changes, preventative maintenance, and minor repairs. This role is perfect for someone who enjoys helping people, has great communication skills, and thrives in a team environment.What You’ll Do:Greet guests warmly and ensure a positive first impressionEducate and assist guests with recommended maintenance for their vehiclesCreate accurate repair orders for routine preventative maintenance, including cost and time estimatesReview completed work with guests and process paymentsEnsure every customer leaves with a positive experienceWhat’s In It for You (The Capital Advantage)We're one of Canada's Best Managed Companies for a reason!Financial Stability: Competitive pay plans that are reviewed regularly.True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!Investment in Your Future: Optional RRSP deductions – because long-term matters, too.Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.What We’re Looking For:A strong desire to provide outstanding guest serviceValid Driver’s LicenseEffective listening and communication skills with guests and TechniciansPrevious automotive service experience is an asset, but not required—we’re willing to train the right candidate!If you’re ready to join a dynamic team where your work makes a difference, apply today to become a part of the Capital Ford Lincoln Regina team!#INDHPAt Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.