Quick Lane Service Advisor

Capital GMC Buick Inc./DBA Capital GMC Buick Edmonton; Regina; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay plans

Paid flex time

Health & dental benefits

Disability coverage

Health Spending Account

Employee assistance program

Employee discounts on vehicle services

Cell phone plan rates

Years of service recognition gifts

RRSP deductions

Training & career growth

Maternity leave top-up

Bereavement leave

Job summary

Capital Ford Lincoln Regina is seeking a Quick Lane Service Advisor to be the first point of contact for guests seeking oil changes, preventative maintenance and minor repairs.

You will greet guests, educate on recommended maintenance, create repair orders with cost and time estimates, review work with guests and process payments, ensuring every customer leaves satisfied. Prior automotive service experience is an asset, and we train the right candidate.

Qualifications

• Desire to provide outstanding guest service.
• Valid driver's license.
• Effective listening and communication skills with guests and technicians.
• Automotive service experience is an asset but not required.

Responsibilities

• Greet guests warmly and ensure a positive first impression
• Educate and assist guests with recommended maintenance for their vehicles
• Create accurate repair orders for routine preventative maintenance, including cost and time estimates
• Review completed work with guests and process payments
• Ensure every customer leaves with a positive experience

Skills

Guest service

Communication

Driver's license

Automotive service experience

Job description

Company: Capital Ford Lincoln Inc.

Are you passionate about providing top-notch guest service in a fast-paced automotive environment?

Capital Ford Lincoln Regina is looking for a Quick Lane Service Advisor to join our team!

The Quick Lane Service Advisor is the first point of contact for guests coming in for oil changes, preventative maintenance, and minor repairs. This role is perfect for someone who enjoys helping people, has great communication skills, and thrives in a team environment.

What You'll Do:

• Greet guests warmly and ensure a positive first impression
• Educate and assist guests with recommended maintenance for their vehicles
• Create accurate repair orders for routine preventative maintenance, including cost and time estimates
• Review completed work with guests and process payments
• Ensure every customer leaves with a positive experience

What's In It for You (The Capital Advantage)

• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions - because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You'll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

What We're Looking For:

• A strong desire to provide outstanding guest service
• Valid Driver's License
• Effective listening and communication skills with guests and Technicians
• Previous automotive service experience is an asset, but not required-we're willing to train the right candidate!

#INDHP

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.