Quality Resource Coordinator

Vancouver Island Health Authority; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a Quality Resource Coordinator to enhance patient and staff safety. This role involves shaping departmental operations, providing coaching to Long-Term Care staff, and ensuring quality improvement across the region. The ideal candidate will have a strong background in nursing, particularly in Long-Term Care, and possess excellent leadership and communication skills. If you are passionate about improving healthcare quality and enjoy mentoring others, this position offers an exciting opportunity to make a significant impact in the community.

Qualifications

• Registered Nurse with 3+ years in Long-Term Care, including leadership.
• Knowledge of quality improvement and infection control preferred.

Responsibilities

• Participate in shaping departmental operations and strategic goals.
• Provide coaching on falls prevention, wound care, and dementia care.

Skills

Analytical Skills

Leadership

Communication Skills

Problem-Solving

Teaching Skills

Organizational Skills

Client-Focused Services

Teamwork

Education

Registered Nurse Registration

Gerontology Nursing Certificate

Change Management Certification

Tools

MS Office

Job description

Work Area (FBA Only)

Multi-Site

Yes

Travel Requirement

Travel between multiple sites is a regular/on-going requirement

Shift Start Time/End Time

08:00-16:00

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$49.20 - $67.08

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75.00

Planned Start Date

May 12, 2025

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Required for Professional Registration

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a shared responsibility. Continuous quality and safety improvement is inherent in this role.

Reporting to the Regional Manager of Quality, Long-Term Care and Assisted Living, the Quality Resource Coordinator is a member of the Department's Quality Resource Team. The role involves participating in processes that shape Departmental operations and strategic goals. The Coordinator may provide coaching and mentoring to Long-Term Care staff on initiatives like falls prevention, wound care, and dementia care.

The position is geographically flexible, working across the region and possibly the entire Health Authority. Travel is required, and transportation arrangements must meet operational needs, potentially including use of a personal vehicle.

QUALIFICATIONS:

Education, Training And Experience

Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM). At least three (3) years' recent experience in Long-Term Care, including one (1) year in a supervisory or leadership role, or an equivalent combination of education, training, and experience. Knowledge of quality improvement, infection prevention and control, and Long-Term Care is preferred. Certifications like Gerontology Nursing Certificate (GNC) or Change Management are advantageous. Valid B.C. Driver's License and access to a personal vehicle are required.

Skills And Abilities

• Knowledge of relevant legislation, standards, and policies governing Long-Term Care and quality assurance.
• Understanding of gerontology, geriatrics, and chronic illness care.
• Familiarity with applicable regulatory standards.
• Strong analytical, critical thinking, and problem-solving skills.
• Leadership qualities with excellent interpersonal and communication skills.
• Effective teaching skills with a coaching approach.
• Knowledge of adult education principles.
• Organizational skills to prioritize effectively under time constraints.
• Ability to work independently, exercising sound judgment and initiative, guided by practice standards and policies.
• Understanding of healthcare technology and processes.
• Commitment to client-focused services and teamwork.
• Effective verbal and written communication skills.
• Investigative and creative problem-solving abilities.
• Experience teaching in various settings.
• Ability to interact effectively, even in emotionally charged situations.
• Confidentiality in handling personal and health information.
• Teamwork and PC skills with MS Office applications.
• Physical ability to perform the job duties.