Quality Manager

Johnson Electric; Stratford; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the automotive industry is seeking a Quality Manager to enhance product quality and ensure compliance with safety and quality systems. The successful candidate will lead quality initiatives, manage customer relations, and comply with ISO standards, playing a critical role in maintaining the company's high-quality standards and safety procedures.

Qualifications

• 1 to 5 years of experience in quality assurance within the automotive industry required.
• Good verbal and written communication skills needed.
• Ability to coordinate and prioritize tasks in a fast-paced environment.

Responsibilities

• Lead quality improvements in the plant and manage customer communication for quality issues.
• Develop root cause analysis methodologies and manage audits.
• Supervise QA inspectors and maintain quality control processes.

Skills

Mathematical skills

Analytical skills

Communication skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree in quality management, engineering, or a related field

Job description

PURPOSE AND SCOPE:

As a member of the Quality Team, the Quality Manager reports to the Assistant General Manager, Engineering, and is responsible for the internal aspects of the quality system. Work must be done in a safe and efficient manner and comply with all Health & Safety policies, procedures, and quality systems. Working knowledge of SPS, 6S/5S, and Continuous Improvement (CI) activities is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Involvement with investigations.
2. Manage customer communication for any quality-related issues.
3. Lead quality improvements in the plant.
4. Develop root cause analysis methodologies using CPK, 5 Whys, Ishikawa diagrams, and PDCA cycle.
5. Manage production floor issues.
6. Create and maintain quality control processes for automotive manufacturing.
7. Work closely with production teams to identify and resolve quality issues.
8. Manage all internal and external audits, including LPA and process control plan audits.
9. Oversee CQI-9 and other special audits.
10. Maintain the quality manual, and write or update procedures as required.
11. Supervise QA inspectors.
12. Stay up-to-date with the latest quality control tools, techniques, and standards in the automotive industry.
13. Ensure compliance with the Quality Management System and Environmental Health & Safety Systems.
14. Adhere to the company’s Quality and EHS Policies and Procedures, including IATF 16949, ISO 9001, ISO 14001, and ISO 17025.
15. Perform other related duties as required.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

Qualifications:

1. Bachelor’s degree in quality management, engineering, or a related field.
2. Minimum of 1-5 years of experience in quality assurance within the automotive industry.
3. Good mathematical and analytical skills.
4. Excellent verbal and written communication skills.
5. Strong interpersonal skills; able to work well independently or in a team environment.
6. Strong work ethic and organizational skills.
7. Ability to coordinate, prioritize, and multitask.
8. Demonstrated flexibility in a fast-paced, challenging environment.
9. Ability to work indoors; environment can be noisy and involve dealing with different temperatures (e.g., extreme heat).
10. Ability to lift a maximum of 30 lbs.
11. Ability to stand and walk for long periods.
12. Willingness to work overtime when required.

TECHNICAL & SKILL REQUIREMENTS:

1. Strong communication skills and high motivation.
2. Organized, clear technical report writing skills.

Come join our global, inclusive & diverse team!

Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound by shared values. Our culture values diversity, knowledge, skills, creativity, and talent. We are committed to providing an inclusive, diverse, and equitable workplace where employees of all backgrounds feel valued and respected. We aim to inspire our employees to grow, act with ownership, and find fulfillment in their work.