Quality Manager

Applytojobs; Ottawa; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Salary $90k–$110k CAD/year

Bonus eligibility

Medical, dental, vision benefits

RRSP matching

Job summary

Remote Robotic Systems (RRS) is seeking a hands-on Quality Manager to build and lead the quality function as we scale manufacturing operations in Kanata, Ontario. You will design, implement, and own the QMS, drive CAPA programs, and ensure product conformance throughout production.

The role requires 7+ years in electronics/electromechanical quality, 3+ years leading teams, and expertise in ISO 9001 and quality tools.

Qualifications

• Bachelor’s degree in engineering or engineering technology or equivalent experience.
• 7+ years of quality experience in electronics or electromechanical manufacturing.
• 3+ years of leading a quality or inspection team.
• Hands-on experience building or rebuilding a Quality Management System.

Responsibilities

• Establish a quality control function, hire and coach the team, and set performance expectations.
• Design and implement an ISO 9001:2015-aligned QMS and related policies.
• Lead internal and external audits and drive continuous improvement.
• Partner with Engineering, Manufacturing and Operations to enhance product reliability and yield.

Skills

Quality leadership

Regulatory compliance

Root-cause analysis

Technical writing

Cross-functional collaboration

Education

Bachelor's degree in Engineering or related field

Tools

ISO 9001

IPC-A-610 knowledge

eQMS / quality software

Job description

About Remote Robotic Systems

Remote Robotic Systems (RRS) is a Canadian robotics and defence technology company helping organizations deploy drones, robotic platforms, sensors, payloads, and remote operations technologies for mission-critical applications across defence, public safety, industrial, infrastructure, energy, and government sectors.

AirMetal Robotics, the manufacturing division of RRS, builds and scales our unmanned aerial and robotic platforms. As we continue to grow, we are investing in the people, processes, and systems required to consistently deliver high-quality products at scale.

We are looking for a hands‑on Quality Manager to build and lead our quality function as we scale our manufacturing operations.

The Role

The Quality Manager will establish the systems, standards, processes, and team required to ensure our products meet defined quality, reliability, and customer requirements.

This is a foundational leadership role responsible for designing and implementing an ISO 9001:2015‑aligned Quality Management System, developing inspection and testing programs, and embedding quality throughout the organization.

The Quality Manager will serve as the independent quality authority for product acceptance, hold, quarantine, and rejection decisions.

Quality Leadership

• Establish and lead the Quality Control team, including hiring, training, coaching, and performance management.
• Define inspection and testing requirements throughout the manufacturing process.
• Build a culture of quality, accountability, and continuous improvement.
• Serve as the final quality authority for product acceptance, hold, quarantine, and rejection decisions.

Quality Management System

• Design, implement, and continuously improve a Quality Management System aligned with ISO 9001:2015.
• Develop and maintain quality policies, procedures, work instructions, and document control processes.
• Lead internal audits, external certification audits, and customer quality audits.
• Support future quality, customer, and regulatory requirements as the organization grows.

Product and Manufacturing Quality

• Develop inspection plans, acceptance criteria, and testing procedures for components, assemblies, and finished products.
• Lead nonconformance management, corrective and preventive actions, and root‑cause investigations.
• Partner with Engineering, Manufacturing, and Operations to improve product reliability, yield, and process capability.
• Oversee supplier quality programs and continuous improvement initiatives.

Quality Data and Reporting

• Establish traceability requirements, quality records, and performance metrics.
• Monitor and report key quality indicators to leadership.
• Use quality data to support decision‑making and continuous improvement.
• Maintain complete, accurate, and audit‑ready quality documentation.

Core Requirements

• Degree or diploma in engineering or engineering technology, preferably electrical, electronics, or mechanical, or equivalent experience.
• 7+ years of quality experience in electronics or electromechanical manufacturing.
• 3+ years of experience leading a quality or inspection team.
• Hands‑on experience building or substantially rebuilding a Quality Management System.
• Experience supporting or leading an organization through ISO 9001 certification.
• Working knowledge of IPC‑A‑610 and J‑STD‑001.
• Knowledge of PCBA defect modes, including solder‑joint integrity, wetting, via and through‑hole fill, and component placement.
• Demonstrated experience leading root‑cause investigations and CAPA using tools such as 8D, 5‑Why, FMEA, and basic SPC.
• Strong technical writing skills, including procedures, work instructions, inspection plans, and audit reports.
• Ability to work effectively in a fast‑moving, evolving environment and make sound quality decisions with incomplete information.
• Legally entitled to work in Canada.
• Eligible for registration under the Controlled Goods Program, if required.
• Ability to work on‑site in Kanata, Ontario.

Nice to Have

• ASQ Certified Quality Engineer, Certified Manager of Quality/Organizational Excellence, or an equivalent certification.
• ISO 9001 Lead Auditor or Internal Auditor certification.
• Experience with AS9100, aerospace, defence, robotics, or unmanned systems manufacturing.
• Experience using NetSuite, MES, eQMS, or other quality management software.
• Lean Six Sigma certification.
• Bilingual proficiency in English and French.

What Will Make You Successful

• You take ownership of quality issues and follow them through to resolution.
• You are comfortable making and defending decisions related to product quality.
• You can build practical quality systems that employees understand and follow.
• You investigate problems thoroughly and use data to identify root causes.
• You communicate clearly with technical teams, suppliers, customers, and leadership.
• You can balance immediate production needs with long‑term quality objectives.
• You enjoy bringing structure, accountability, and continuous improvement to a growing organization.

What We Offer

• Competitive salary of $90,000-$110,000 per year.
• Bonus eligibility.
• Comprehensive medical, dental, and vision benefits.
• RRSP matching program.
• A stable, full‑time role with a growing Canadian robotics company.
• The opportunity to build and shape the quality function within a scaling manufacturing organization.
• Exposure to leading‑edge products used in mission‑critical applications.
• Opportunities for professional growth as the organization continues to scale.

Employment Details

Type: Full‑time, permanent. This posting is for an newly created role.

Location: On‑site in Kanata, Ontario.

Reporting To: COO in the interim.

Travel: Occasional travel to supplier, manufacturing partner, and customer sites may be required, approximately 10%.

Background Check: The successful candidate will be required to complete a background check as a condition of employment.

Use of AI in Hiring: We may use AI tools to assist with parts of the recruitment process. These tools support our team, but all hiring decisions are made by people.

Application Process

Remote Robotic Systems is an equal opportunity employer. Accommodation is available upon request throughout the recruitment process.