Quality Improvement Lead, Sales Analytics
Tp-Canada
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Benefits offered by this job
Job summary
Teleperformance is seeking a Quality Improvement Lead to drive measurable sales performance by translating quality signals into prioritized insights for regional stakeholders. The role manages regional quality analytics, runs repeatable analyses, and partners with Enablement and Leaders to assess training effectiveness.
Strong data skills and stakeholder collaboration are essential. Hybrid work setup with on-site and remote options, and a focus on improving QA metrics, AI scorecards, and
Job description
Teleperformance is seeking a Quality Improvement Lead to drive measurable sales performance by translating quality signals into prioritized insights for regional stakeholders. The role manages regional quality analytics, runs repeatable analyses, and partners with Enablement and Leaders to assess training effectiveness.
Strong data skills and stakeholder collaboration are essential. Hybrid work setup with on-site and remote options, and a focus on improving QA metrics, AI scorecards, and
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