Quality Improvement & Compliance Leader

Siksika Health Services; Siksiká #146, Alberta; On-site; CAD 110,000 - 140,000; Full time

Job summary

Siksika Health Services is seeking a Quality Improvement Manager to lead organizational quality, accreditation readiness, and governance across programs. You will manage policy lifecycles, complaints and incident systems, and ensure compliance with standards and legislation.

The role emphasizes operationalizing governance decisions, coordinating cross‑department input, and driving continuous quality improvement while aligning with organizational priorities and cultural safety principles.

Qualifications

• Post secondary education in health administration or quality improvement.
• Experience supporting accreditation processes within healthcare or community services.
• Experience managing complaints systems, incident investigations, or compliance programs.
• Demonstrated experience leading policy governance and quality improvement initiatives.
• Strong understanding of quality improvement methodologies and patient safety principles.
• Ability to influence across departments without direct supervisory authority.

Responsibilities

• Lead the design and implementation of a continuous quality improvement framework across programs and service areas.
• Coordinate accreditation readiness including gap assessments, evidence tracking, audits, and follow-up actions.
• Translate accreditation standards into operational processes and governance activities.
• Drive quality improvement initiatives arising from complaints, incidents, audits, and accreditation findings.
• Facilitate structured quality improvement methodologies to enhance safety, compliance, and effectiveness.
• Monitor quality indicators and implement improvement strategies where gaps exist.

Skills

Systems thinking

Policy writing

Analytical thinking

Project management

Influence across departments

Education

Post secondary education in health administration, quality improvement, public health, nursing, or related field

Job description

Siksika Health Services is seeking a Quality Improvement Manager to lead organizational quality, accreditation readiness, and governance across programs. You will manage policy lifecycles, complaints and incident systems, and ensure compliance with standards and legislation.

The role emphasizes operationalizing governance decisions, coordinating cross‑department input, and driving continuous quality improvement while aligning with organizational priorities and cultural safety principles.