Quality Engineer

Socket.dev; Toronto; On-site; CAD 58,000 - 73,000; Full time

Job summary

Teknion is seeking a Quality Engineer to drive ISO 9001 and ISO 14001 conformance and continuously improve manufacturing quality. You will partner with internal teams and suppliers, lead root-cause analyses, and implement robust QA processes to ensure product quality and regulatory compliance.

The role includes audits, data analysis, and cross-functional collaboration to sustain cost-effective quality improvements in a dynamic environment.

Qualifications

• University degree in Engineering or equivalent quality certification.
• Strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and manage multiple tasks.
• Knowledge of safety regulations and EHS practices.

Responsibilities

• Act as primary contact to resolve quality concerns with customers.
• Develop and maintain supplier quality focus to meet customer requirements.
• Lead root cause analysis and structured problem-solving across teams.
• Collaborate with internal departments and suppliers to support quality.
• Perform product and process audits at internal and supplier facilities.
• Analyze data to monitor quality metrics and drive CI projects.
• Utilize SPC to monitor manufacturing processes.
• Conduct dimensional layouts and statistical studies to identify quality issues.
• Maintain ISO 9001 and ISO 14001 systems, including documentation and audits.
• Design and implement QA processes and lead QA team initiatives.

Skills

Communication

Analytical thinking

Problem solving

Independent worker

Safety awareness

Education

Engineering degree

Job description

The Quality Engineer is accountable for applying and improving company policies and practices in accordance to the ISO 9001 Quality System, ISO-14001 Environmental System and Industry Best Practices. To achieve this, the incumbent ensures that quality processes are in accordance with company standards and that these activities are performed in the most cost efficient manner.

This position is responsible for developing, maintaining, and continuously improving manufacturing’s ability to meet and exceed quality standards. In addition, this incumbent is accountable for interacting with various internal departments as well as internal and external suppliers to give technical support and guidance to meet the quality standards.

Responsibilities:

• Act as primary customer contact to resolve quality concerns.
• Develops and maintains proactive supplier quality focus which translates customer quality requirements into continuous process improvement to meet and exceed those requirements.
• Work with suppliers on quality improvement ideas and corrective actions and develop acceptance criteria.
• Lead Root Cause analysis meetings and develop and implement a structured problem-solving methodology (8D/ 5 Why/ Fishbone) across manufacturing, Engineering and Supply chain as required.
• Travel to customer/job sites as required to identify and/or resolve quality issues.
• Conduct product and process audits internally and at supplier’s facilities to verify effectiveness of corrective action
• Support the manufacturing group through problem solving training and Continuous Improvement activities.
• Analyze data to develop, monitor and communicate quality performance metrics to drive CI projects and maintain acceptable part quality.
• Utilize Statistical Process Controls where appropriate to monitor the manufacturing process.
• Perform dimensional layouts, statistical studies on parts and assemblies to identify quality issues.
• Excellent knowledge on the use of inspection instruments, gages and devices for successful analysis of parts and assemblies.
• Practical knowledge of ISO-9001, ISO14001 standards, PPAP, Control Plans, and analytical tools.
• Own and maintain the ISO 9001 and ISO 14001 Management Systems, including document control, internal audits, management review support, corrective actions and CI activities.
• Designing and implementing Quality Assurance processes and methodologies as well as leading the Quality Assurance team in setting the programs in place.
• The Quality Engineer is responsible for ensuring the environmental management system conforms to the requirements of ISO14001 which includes Environmental KPI tracking (natural gas, hydro, waste) and complying with any corporate (BIFMA) or legal requirements (NPRI, Chemtrac, Sewer Sampling, Waste Manifest review, Waste Audits)
• Perform all other duties reasonable to the position as assigned by the Engineering Manager.

Qualifications:

• University degree in Engineering / or Certified Quality Engineer
• 5 years experience in manufacturing environment
• Proven written and verbal communication skills and excellent interpersonal skills
• Exceptional decision making, analytical and problem solving skills
• Ability to work independently and manage multiple duties & tasks
• Identify and report any hazard(s) in their workplace
• Follow general safety rules and apply EHS training knowledge
• Report any incidents, injuries requiring first aid, health care, lost-time injuries or occupational diseases

The expected base salary range for this position $58,000 - $72,500. Final base salary offers will reflect an assessment of the selected candidate's skills, demonstrated competencies, and adherence to our internal pay equity framework.

Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment and support a diverse workforce. Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.