Quality Assurance Engineer

National Molding, LLC; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

National Molding, LLC is seeking a Quality Engineer to coordinate the quality system and support multiple customers under the Quality Manager. You will push internal corrective actions, supervise quality inspectors, and lead 8D problem solving and root-cause analysis.

Responsibilities include acting as customer liaison, championing for customer and supplier issues, leading RCA investigations, and working with the APQP team on new launches to ensure a smooth GP-12 transition to production.

Qualifications

• 5 yrs. experience in quality engineering (SPC and problem-solving techniques).
• Good organizational & people skills.
• Good Verbal and written communications skills.
• Proficiency in MS Word, Excel and other related software programs as required.
• Knowledge of APQP and PPAP processes.
• Familiar with ISO14001 and IATF16949 standards.
• WHMIS – Workplace Hazardous Materials Information System

Responsibilities

• Function as customer liaison for on-going quality issues on specific assigned customers.
• Serve as internal champion for specific customer issues or concerns
• Serve as internal champion for specific supplier issues or concerns
• Lead root cause investigations on both internal and external quality concerns for specific customers
• Supervise and support Quality Inspectors with tasks related to daily production
• Participate in new business reviews, customer programs and supplier development
• Assist in establishing procedures for assigned programs to ensure high standards of quality, reliability, and safety
• Work with APQP team on new program launches to ensure smooth transition from GP-12 to production
• Assist in new program feasibility review
• Assist with promoting and implementing company-wide quality improvement efforts
• Lead quality process improvements
• Support and assist with IATF16949 compliance
• Identifies potential SOP revisions as needed to support continuous improvement
• Collaborates with cross functional work teams to identify quality improvement opportunities
• Support new product/part launches: Support work Instruction, FMEA, CP and inspection Sheet, and measurement strategy development, gage review and sourcing, gage instruction development, safe launch / GP12 work instructions, training of inspectors, operators, and safe launch inspection personnel on new parts
• Collection and Review of GP12 / Safe Launch inspection data and suspect samples. Presentation of safe launch inspection data (I- Chart) in GP12 meetings, track corrective actions for any open issues.
• Model and promote safe work practices in the office and plant
• All other tasks as assigned by the Quality Manager

Skills

Quality engineering

SPC & problem solving

Leadership & Training

Verbal & written communication

Root-cause analysis

Quality core tools

8D problem solving

Metrology (GD&T, CMM)

APQP & PPAP

WHMIS

Team collaboration

Organizational skills

Tools

MS Word

MS Excel

Job description

The Quality Engineer coordinates the activities of the quality system while supporting several customers assigned by Quality Manager. The Quality Engineer is responsible for coordinating and administering the company quality program in relationship with designated customers, working to push through internal corrective actions, and supervising the quality inspectors.

Core Competencies

• Customer Focus
• Leadership & Training
• IATF16949 ISO14001 standards
• Organizational and people skills
• Verbal and Written Communication
• 8D problem solving and writing 8D reports
• Root-cause analysis
• Health and Safety Awareness
• Quality Core Tools

Key Responsibilities

• Function as customer liaison for on-going quality issues on specific assigned customers
• Serve as internal champion for specific customer issues or concerns
• Serve as internal champion for specific supplier issues or concerns
• Lead root cause investigations on both internal and external quality concerns for specific customers
• Supervise and support Quality Inspectors with tasks related to daily production
• Participate in new business reviews, customer programs and supplier development
• Assist in establishing procedures for assigned programs to ensure high standards of quality, reliability, and safety
• Work with APQP team on new program launches to ensure smooth transition from GP-12 to production
• Assist in new program feasibility review
• Assist with promoting and implementing company-wide quality improvement efforts
• Lead quality process improvements
• Support and assist with IATF16949 compliance
• Identifies potential SOP revisions as needed to support continuous improvement
• Collaborates with cross functional work teams to identify quality improvement opportunities
• Support new product/part launches: Support work Instruction, FMEA, CP and inspection Sheet, and measurement strategy development, gage review and sourcing, gage instruction development, safe launch / GP12 work instructions, training of inspectors, operators, and safe launch inspection personnel on new parts
• Collection and Review of GP12 / Safe Launch inspection data and suspect samples. Presentation of safe launch inspection data (I- Chart) in GP12 meetings, track corrective actions for any open issues.
• Model and promote safe work practices in the office and plant
• All other tasks as assigned by the Quality Manager

Knowledge & Skill

• 5 yrs. experience in quality engineering (SPC and problem-solving techniques)
• Good organizational & people skills
• Good Verbal and written communications skills
• Proficiency in MS Word, Excel and other related software programs as required
• Good understanding of metrology (GD&T, CMM, aesc.)
• Knowledge of APQP and PPAP processes
• Familiar with ISO14001 and IATF16949 standards
• WHMIS – Workplace Hazardous Materials Information System

Training and Development Opportunities

• Core Tools
• IATF 16949 and ISO14001 Internal Auditing