Quality Assurance Engineer

Arrow Workforce Solutions; Toronto; On-site; CAD 85,000 - 115,000; Full time

Job summary

Arrow Workforce Solutions in Toronto, Ontario seeks an experienced Quality Engineer to act as the primary quality contact for customers and suppliers, resolving issues and driving improvements.

You will lead root cause investigations, support new product launches, and mentor Quality Inspectors while ensuring compliance with IATF 16949 and ISO 14001.

Qualifications

• 5+ years of Quality Engineering experience in manufacturing.
• Experience with SPC, root cause analysis, and problem-solving techniques.
• Knowledge of APQP, PPAP, FMEA, Control Plans, and GP-12/Safe Launch.
• Good understanding of GD&T, CMM, and metrology.
• Familiarity with IATF 16949 and ISO 14001 standards.

Responsibilities

• Act as the main quality contact for assigned customers and suppliers, resolving quality concerns and providing updates.
• Lead root cause investigations and corrective actions for internal and customer quality issues.
• Supervise and support Quality Inspectors with daily production and inspection activities.
• Support new product launches, including APQP, PPAP, GP-12/Safe Launch, FMEA, Control Plans, work instructions, and inspection plans.
• Work with cross-functional teams to identify and implement quality and process improvements.
• Support IATF 16949 and ISO 14001 compliance and help maintain quality procedures and documentation.
• Review GP-12/Safe Launch inspection data, track corrective actions, and present findings during quality meetings.
• Assist with gage selection, measurement strategies, metrology activities, and training inspectors/operators on new parts.
• Promote safe work practices and support continuous improvement initiatives across the plant.

Skills

Quality Engineering

SPC

Root cause analysis

APQP/PPAP/FMEA

GP-12 / Safe Launch

GD&T / Metrology

IATF16949 / ISO14001

Communication skills

MS Word / Excel

Tools

CMM

Job description

• Act as the main quality contact for assigned customers and suppliers, resolving quality concerns and providing updates.
• Lead root cause investigations and corrective actions for internal and customer quality issues.
• Supervise and support Quality Inspectors with daily production and inspection activities.
• Support new product launches, including APQP, PPAP, GP-12/Safe Launch, FMEA, Control Plans, work instructions, and inspection plans.
• Work with cross-functional teams to identify and implement quality and process improvements.
• Support IATF 16949 and ISO 14001 compliance and help maintain quality procedures and documentation.
• Review GP-12/Safe Launch inspection data, track corrective actions, and present findings during quality meetings.
• Assist with gage selection, measurement strategies, metrology activities, and training inspectors/operators on new parts.
• Promote safe work practices and support continuous improvement initiatives across the plant.

Requirements

• 5+ years of Quality Engineering experience in a manufacturing environment.
• Experience with SPC, root cause analysis, and problem-solving techniques.
• Knowledge of APQP, PPAP, FMEA, Control Plans, and GP-12/Safe Launch.
• Good understanding of GD&T, CMM, and metrology.
• Familiarity with IATF 16949 and ISO 14001 standards.
• Strong communication, organization, and people skills.
• Proficient with Microsoft Word, Excel, and related software.